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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 121

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T
taruna kalra
Jun 10, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Refrigerator

I am very disappointed with the samsung refrigeartor I bought it in the month of september last year on 20 sep 2020 I was overwhelmed that I bought a great brand but after 7 months of purchase since 2 june 2021the refrigerator stopped cooling at all I complaint in the service center asking for replacement of the faulty appliance and also written several emails to samsung support. Three engineers visited my home and they told us that this...
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Pranjal Tamuli
Jun 9, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of work

Address:barkura, balikaria

I have repaired my Galaxy Note 10 plus from SAMSUNG authorised service centre, (Bharatia Business, Near Jain Mandir) Nalbari, Assam on[protected] & I paid accordingly Rs 23, 900.
I could not believe that, the mobile phone stopped working after 3 days. I again went to the service centre with the mobile phone. The service centre told me that the main board which was fitted during repair was not working. They kept my mobile again for...
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Balvindra pratap Singh
Jun 9, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung unprofessionalism

I bought samsung s21 ultra from Amazon india on 24/04/2021.As per the offer I was eligible for a samsung active 2 watch.
I was unable to redeem the offer so I contacted samsung.
Now it has been a more than a month I am struggling to get my offer. All samsung has is fake promises.
Their customer representatives are completely untrained and each person will tell you a different story and when you ask for senior representatives,...
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Sreenivas2303
Jun 9, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung washing machine repair,no response from samsung service centre though we raise ticket since 3 days

Address:Falt no 202,indus radharam residency,opp to veternary hospital,santapeta,ongole

Hii, am resident from ongole, I have samsung front load washing machine which was repaired from 3 days, so I contact the samsung service centre they say service man will attend with in 24 hrs but they don't appear since 3 days, we continuously contacting the customer care about service man not attending the service, they are saying we are sending mail with out giving any clarity about service, my mom have knee problem she can't wash the cloths,...
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M
mshyamala
Jun 9, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
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Samsung India issue : fridge is not working and I have lost my bill copy to claim the warranty.

I have purchased a fridge on 2015(Saravana Stores Tnagar) and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill but i have the warranty slip with me. I am trying to get the invoice from Saravana Stores but they are not responding.

Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge -...
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J
Janki8981
Jun 8, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S20 FE very bad mobile phone

Address:Maharajganj, dis,siwan ,bihar,pin code 841238

सैमसंग एस20 एफ ई मोबाइल बहुत ही घटिया है।यकीन नही है तोआपलोग खुद चेक करके देख लिजिए। 5 मिनट विडिओ रिकॉर्डिंग करके या 15 या 16 मिनट बात करके खुद देख लिजिए बहुत ही गर्म हो रहा है और...
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D
Dr Rahul Agrawal
from Gurgaon, Haryana
Jun 8, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac

Address:1165 arya nagar near arya samaj dharamshala

Hi...my self Rahul agrawal complaint my ac at 14th may till now my complaint is not solved customer care are pathetic and didnot respond and service centre tell kal aayunga and mentally torture plz solve my issue.....
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V
vk0078264
Jun 8, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung A30s - denied to fix the Issue

Address:Bhajanpura

Its been 3 Weeks when i highlight the issue to Samsung customer service and to service head team, and still not receive any response about my phone Samsung A30s.

we started facing issue with in a month of buying the product.
1 - Screen goes off - Samsung service center team took a week to fix the issue
2 - Network Issue - finally Samsung service team denied to fix the issue and stated that they found liquids...
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Amit Koondu
from Baduria, West Bengal
Jun 8, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Side by Side fridge

Service req no:[protected]
Till 25th of May it is moving around
What is goin on???
ABSOLUTE DISSAPOINTMENT !!!...
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Yogya Tewari
Jun 7, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile issue

Hey,
I had purchased Samsung Galaxy M31 on 28.01.2021 from Amazon and since then the phone hangs alot. Suddenly, restarts while I am working.This is really creating alot of problems for me. It's just 3 months since I bought this phone and this is happening.

Looking forward for my problem to be dissolved.

Thank You....
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Address:Reliance Retail Limited,Nizampura Road Vadodara-390002 ph No 0265-2762081

I ordered the Samsung FF 465L 3S RT47M623ESL RL STNLS- from Reliance Retail Limited Nizampura Road Vadodara on 09.11.2020. I used my HDFC debit card for this transaction. My order was delivered on 09.11.2020.

On that day there was an offer going on which was ''Rs. 9000 instant cashback on using the HDFC debit card''. Till date even after doing multiple rounds of follow-ups cash back not received till today..

Even...
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Surbhit Chaturvedi
Jun 6, 2021
Jun 7, 2021
This thread was updated on Jun 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of my Refrigerator

Address:Kota

Dear Team,

I have purchased a Samsung fridge 2 may 2019, during the 1st year of warranty the fridge has malfunctioned thrice where the engineers earlier were not able to find the issue, Now the same problem has started where the lower portion of the fridge stopped cooling, this is the 4th time we are facing this issue .Kindly provide replacement of the Refrigrator as the company has provided me poor quality product, we trusted...
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J
Jay Chaklasiya
Jun 5, 2021
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Warranty Issue: Company not ready to repair my mobile phone

Address:Surat, Gujarat

I have some problem to repair my mobile phone, i am going to samsung service center to repair my phone but the exicutive tell me your mobile has out of warranty but actually these mobile has in warranty...actually in these mobile the display color problem create by automatically i have not create any impact damage or physical damage but the service center and the Samsung senior person don't understand my problem and they are tell me it's...
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A
AshJain0611
Jun 5, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Refrigerator

I have moisture problem in my new refrigerator. I bought it in Jan 2021. Just in 5 months i am facing such issues in an expensive refrigerator. Pathetic support team. Your engineer come and say we will talk in the company and tell you, but none has ever called back. I really regret buying Samsung.

I want my faulty device to be replaced....
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Jun 4, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
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Narendra Babu (samsung's technician) is not returning the mother board of my TV after repair

Address:Samsung India, Bengaluru Karnataka

Samsung's technician (ph:[protected]) took the mother board of my TV for repair and fixed it back once when it didnt even work for one day. And took it back again not to return. He neither picks up my phone not even returns the Board (without which TV does not even have scrap value).
Samsung should chuck out such employees and hire only people who are capable after background checks. Not such cheats and incompetent anti social elements...
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akhil_2405
from INDORE, Madhya Pradesh
Jun 3, 2021
Jun 13, 2021
This thread was updated on Jun 13, 2021
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Refrigerator

Address:Indore

Hello Sir / Madam,
I have a Samsung refrigerator model number RA20YVMS1/XTL. I have registered a complaint on 3 April to repair my refrigerator on WhatsApp number of Samsung company with complaint no.[protected].Company's service engineers came and change the parts but the fridge was not repaired. On 6th April a new complaint was filed by me again on the company's WhatsApp number with complaint no.[protected]. Again the company's service...
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sunil_singh 123
from Chennai, Tamil Nadu
Jun 3, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone_heating issue

Address:Samsung India

I purchased Samsung mobile phone on 17th Feb 21 and from the same day i am facing heating and battery drainage issue for which i went to shopkeeper to replace the phone but he denied and asked me to visit service center. So after visiting Service center multiple times they denied to repair the phone as they didn't found any issues in the phone. While using the during the call battery is getting drain to 50% within one hour and it can't be...
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sunil_singh 123
from Chennai, Tamil Nadu
Jun 3, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
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Mobile Phone

Address:Samsung India

I purchased Samsung mobile phone on 17th Feb 21 and from the same day i am facing heating and battery drainage issue for which i went to shopkeeper to replace the phone but he denied and asked me to visit service center. So after visiting Service center multiple times they denied to repair the phone as they didn't found any issues in the phone. While using the during the call battery is getting drain to 50% within one hour and it can't be...
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NAAM SMILEY
Jun 3, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
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Samsung note 10 lite

Address:Chirahula Colony Krishna nagar, behind hanumaan temple parihar hotel rewa mp

Hello Samsung mene purchase kiya aapke yaha se note 10 lite generally mene isko gaming ke liye tha lekin yeah bilkul hi bekar processor ke sath anee wala device hai much lagging issues response nhi karta bhaiya aapka device paisa barbad hai bhai orr bhi cheege hai processor ko chod ke jaise calling response agar mene koi call lagaya hai to yeah to 4-5 second ke baad bolenge hai lagunga ki nhi 40k invest karke agar aise devices dene wale ho...
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Aamir1989
Jun 2, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centre for mobile

I have submitted my samsung Note 8 on 13.05.2021 as its screen was not working. They accepted the phone and asked for 50% deposit of approximate charges, when enquired they said that the approximate charges will be 13200. I had to pay 6620/- a 2% extra because I paid it via card. The bill number I was provided is [protected] with a confirmation that the device will be repaired with 7 to 10 days. Today on 02.06.2021 when I tried calling the...
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