Samsung India Complaints & Reviews

I have placed ordered RT37T4513S8 Top Mount Freezer with Twin Cooling Plus™ 345L (serial no. 04EH4PBNC00425) on 24 Feb. 2021 from Samsung shop online.
Oder ID- [protected]
Shipped By - Savex Technologies pvt. Ltd.
Invoice no. - BW1MP[protected]
The product was delivered on 26 Feb. 2021 at my address and was attended by service engineer on 01/03/2021 for installation. He found that the legs are tilted and these...

Hi Sir/Madam,
I Pre ordered galaxy watch 3 Bluetooth version (41mm) on aug 20th and it's been more than 100days till now i haven't received my cash back.I have already contacted your customer support several times till now no response and I have already mailed support.[protected]@samsung.com several times.
You are introducing a product and telling customers to pre order with offers and after taking your product within your terms...

I have already registered complaint, Today your service staff come to my home...Very worst service...Ac swing not working......

My mob pblm frond camera Izzie after service ku apurammm.worst customer service...

We have lodged a complaint regarding microwave oven on 27 Feb 2021 though Samsung online customer care support. A Representative visited us and checked the micro and informed us a part has to be replaced and he shall try to get back to us on 28th Feb or 1st of March.

On 28th February another Representative visited us and replaced the part. He is through from New Cool Aircon Services, visited us and replaced a part. The receipt...

My order id 590043 Samsung led 43 inch tv please cancelled ok sir...

First Name : Chirag
Last Name : Chauhan
Email Id : asyouknow03.[protected]@gmail.com
Contact Number : [protected]
Request type : Complaint
Product Model Number : SM-M307F\DS
Product Serial number : RZ8M93EKVKE

Sir,
I am facing major problem from my Samsung galaxy m30s mobile phone. My mobile have major issues like it stop suddenly while I am using it the screen freezes and start’s...

I had purchased a 49 inch Led from Samsung corporate site which had offee on ICICI CREDIT card for cashback. It has been 9 months and it has still not been credited into my account. I'm attaching the details of dispatch.
Despite numerous follow up with customer care, matter is still not resolved....

1. I was interested in buying Samsung AC only because the Khosla Electronics, Amtala assured that the product will be 2021. I received the product of Dec 2020 which suggest that it's old model of 2020. 2. The Shop branch assured me that it can convert to 1 ton from 1.5 ton in single user mode, but the AC has no feature of the same. 3. The AC has swing mode left to right but does not work....

I have purchased a Samsung LED 43 inch on 5th Nov, 2020 from Ankur Electricals Noida and I was told that I will be receiving a cash back of Rs. 2991.74 in my credit card account after 3 months of purchase / deduction of EMI.

EMI's are regularly deducted from my credit card account, however the cash back hasn't been credited in my account. Even the dealer Ankur Electricals hasn't given any concrete response to my query. br...

Hi! I ordered Samsung Galaxy Tab S7+ from Samsung E Shop on 24th Feb and got it delivered on 26th Feb. I have Green tint issue on the tablet as samsung have this issue since the launch of the tablet. In green tint issue, when I lower the brightness, then the grey objects appear to be green. But, samsung doesn't take any action to fix these issues and doubled their promotion of the tab with some offers. I went to the service center, then the...

Scheduled an appointment by your service engineer at 4pm for AC servicing and he has never turned up. Neither he bothered to call and change the timing. I was waiting for him and wasted my time. Samsung commit time but does not stand up to it. People on ground zero are good for nothing. I am sure sooner this kind of service staff will bring shutters of Samsung down in India....

Not satisfied by the camera performance on M51. The image and vedio quality doesn't justify it's camera specs. So there's definetly need to improve.On normal vedio mode can't switch to ultra wide angle directly. So honestly the camera can really do better with a good update.
Thank you,...

Hellp im im facing problem in my phone after a security patch update and then i called customer service... They said it will be a free of cost repair and this scheme is valid till june 31 2021 ... So i gave it to Authorised service center near my house...it has been more than 15 days im only getting a answer from service center saying we are waiting for the approval and when i called customer service they are saying it a paid repair now......

I purchased a 2 ton AC from Samsung on 25 may 2020 and got installed on 27 may after 15 days there is a issue of cooling multiple time your service engineer visited but unable to resolve my problem.Again and again I raised complaints but my problem is not resolved .I spend my hard earned money for Samsung product.if want to contact call me on [protected]...

We have raised initial request as RINSE is not happening. SAMSUNG TECH replaced few parts after which we had put in a load of clothes, and machine caught up with fire. We immediately switched off the power plugs and with the help of neighbours/watchman, started diffusing the fire and managed to pull the machine outside. Machine is totally damaged now. Upper lid and inner drum are totally burnet making the product useless. More details can...

#SAMSUNG PLZ REPLACE OUR DEFECTIVE FRIDGE, NOT INTERESTED IN DEPRECIATION AMOUNT .

Be-aware be-aware b4 buying Samsung products on huge discount by Vijay sales, bought 40k+ fridge, compressor warranty 10 year within 3 years declared unrepairable by Ashtvinayak enterprises, authd service center SAMSUNG, rgds Samsung sufferer customer.Ibrahim Retiwala [protected].
SAMSUNG agrees it's non repairable and refunding RS 21375/...

I am facing issue with my samsung galaxy M30s purchased on 4th October 2019 from Amazon. Initially when i purchased the product within 5 days it stopped working and a replacement was sent to me on 11th October 2019.

The product worked fine for initial few months and then i started Facing problems after updating the Software. At times it used to restart automatically but that happened once or twice in a week.

Then...

Sir
with respect to the above subject I would like to state that, My father had purchased Samsumg metro 313 in November. However, the set as defective as the green button did not work properly so that my father could not pick up the phone properly. Finding no way, out, I went to the Samsung Service Centre at Price Anwar Shah Road opposite to Taltala Ground. The man sitting on the desk took the phone to check and told there was no...

I had purchased this Samsung S21 Ultra from Samsung Smart Cafe. I was not able to redeem my offer as there was a payment error in the app. I had complained on 6th Feb and today it is 25th Feb. My Complain Id is:1890345. I want immediate help from higher authority. I have started tweeting about the company.Samsung India is taking this very long....