Samsung India Complaints & Reviews

As i dont have the original invoice copy, they are asking me the full amount for the under warranty parts. They got serial no, mobile no, name everything is on record but they still asking for a physical copy. Please look into this matter and do the needful....

Sir, i bought galaxy m30s (S/n rz8m911eydx) on 29.09.2019 and warranty valid till 28.09.2020. On 23.09.2020 when i remove my phone from charging i found touch of phone is not working. On 24.09.2020 i visited samsung service center emm vee enterprises ludhiana for warranty repair (Ticket no.[protected]). They told me that it is a liquid damage. I told them the phone was used properly and nothing bad happened to it. When i was not convinced...

Dear sir,

Few months ago i purchase samsung m30s (6gb/128gb) online from amazon. One day my phone skip from my hand and display mirror broken from right down corner, after that my phone is working good same as before this incident, after one month i reach care centre and submit my phone to them for reparing. On 25.09.2020 i changed full display from samsung authorized service centre kathua. When i take my phone back my handset...

Concern person, (Bill copy attached)

In my house i have a mother who is 62 years old & a 2 year baby at home, and i need to preserve lots of medicines in the refrigerator for my mother. It's become difficult to survive because of your poor services.

Complaint registered on 14th sept, he told us motherboard problem, then after following up almost one week continuously, your engineer came again with new motherboard...

I had purchased a samsung m30 mobile on 29/11/2019 from amazon. On first week of april i noticed its camera is not working. I updated software and cleared the camera cache etc to rectify the defect but not succeed. That time covid -19 lockdown imposed by government hence i could not visit service center that time.
After 2 month i again tried to approach service center siliguri but that time again lockdown imposed in waste bengal area....

I am using single door samsung refrigerator, i purchased in 2051 with 10 years compressor warranty. But i am not have purchase bill. Customer care people told get duplicate bill from seller. But seller is not given. Please help me....

Dear samsung team,

How many times do i call your customer service?

Your ceo desk office said we will work on it. What type of work??? This is not a technical issue..

I don't know how many people suffer from your samsung customer services.

This type of service is not acceptable from an international brand.

When i purchase this tv i only think the samsung service...

Hi,

I sent many emails and made multiple phone calls so far since aug 24th and i don't see any better response than we are looking at your request and you will get back to you. I escalated the issue to headservice and then to india ceo team but still my issue is hanging with them and all i hear is that they will get back to me but no response yet. I wonder if they are even looking at my request. I handed over my phone at their...

I ordered samsung note 20 ultra through samsung website on 15/09/2020 with deferred exchange option with my old samsung galaxy s9 plus (8gb/64gb). My order id is [protected]. I received samsung note20 ultra on 16/09/2020. However, samsung exchange partner cashify never reached out to me. Samsung had communicated in their mail that the exchange would get initiated within 2-3 days of delivery. I sent many mails to samsung customer care to take...

I bought Samsung M30 mobile last year. I have been seeing the camera issue for the last 7 months. On checking online in samsung forums, this issue seems to be with the mother board and camera. As the mobile is under warranty, I gave the mobile to Chrompet service center. They are rejecting warranty as the display is slightly cracked and it will not be covered under warranty. I asked the rep to change the display for a cost of 4500 Rs. The...

Purchased the tv - ua43nu6100kxxl on sep 2019 from flipkart and faced with led bleed issue. First flipkart and then samsung replaced the unit 3times for the same exact issue. No after months, the same issue has happened, and now samsung found an excuse stating it is not a complaint, but a default thing of the led. The discoloration was apparently bound to happen and the earlier replacements where done for some totally different purpose. While...

There is a weird issue i am facing with this product. The touch is not smooth as it supposes to be but this is not the main problem. The phone touch works as it supposes to work when i am using the phone while holding it in hands but when i am trying to use it while putting it on a flat surface the touch is not responsive at all. It may be a hardware problem of any sensor may be grip sensor is not working properly but i didn't expect this...

Dear sir/mam,  i had bought samsung m31s model (Sl no. Rz8n82be1gb, imei : 354076/82/257779/9, 356186/69/257779/1) on 04.09.2020 from samsung shop. From day 1 onwards there was over-heating issue at the top-front end of the mobile and thought that it would subside in few days, however the issue was not resolved and it  persisted. 
After one week o[censored]sage there was hanging issue in-addition to the previous heating issue....

I am facing the same problem in my samsung plasma tv, i don't know what is the going on with this company they are always saying that the whole panel has to be changed.in 6 years, 2 panels of my tv has been changed (Each of rs. 35000.00) which is an extra cost for me after paying the purchase amount. But every time i am facing the same problem. If the product was defective then why do they launch it in the market and sale it to us. I am requesting...

I have a samsung a50 mobile phone under warranty bought in feb 2020. On 22 sept it stops charging.
I went to qdigi service centre, c-34, rdc, rajnagar, ghaziabad. They told me that charging port got damaged because of dust and it is not replaceable in warranty, so i have to pay rs. 700 for the repair and it will took an hour to repair. I agreed on the amount and after repair i made the payment of rs. 700 through paytm.
Then...

I have ordered one black color galaxy buds live. However, i need to change my color to bronze. Upon enquiry with the customer care executive, i was told that i have bought it in the offer of note20 ultra and thus, i wont be allowed to change the color. I have a strong complaint against such policy of the samsung. I am buying something in offer that doesnt mean that its for free. I have paid full amount of consideration for buying a phone...

I Purchased Samsung mobile A 31 in June month of 2020 from croma retail & Today 20.09.2020 my cell phone got bent automatically. samsung not giving reply...

Complaint ticket number : 1710118
Cancelled order number : [protected]
Date: 30.08.2020

The order was placed and then cancelled with samsung india directly.
Instead of sending the refund they have delivered the product without consent and now not refunding saying that it is not in the policy to take back the unused, seal packed product...

I bought a samsung refrigerator this year in may and it started making loud noises in june. I lodges many complaints and the company sent two service men twice... Both times they said it is beyond repair. It is also causing sweating. And the parts of the refrigerator were also missing (The filler tray) since the beginning. I have been wanting a replacement since it's under warranty and no body has followed up. The service guys don't...

Regarding the s20 device which i received on july 26th 2020. I activated the device on july 30 2020. After using it for 2-3 days i observed the mobile is getting overheated while the camera is used and also while talking. So raised a complaint on aug-3 and asked for pick up. They didn't respond to the pick up request, none of the service center people contacted me.

After few days i raised a second request, this time i received...