Samsung India Complaints & Reviews

I have Samsung wobble washing machine at my home.
Today morning, I kept some clothes for washing in the machine and suddenly I saw some smoke coming out of it. I immediately called my husband and asked him to switch off and unplug it and then he removed all clothes from the wash drum. Still lot of smoke was coming out. Then he poured huge amount of water on it suddenly a small fire broke out of it. And after throwing so much water,...

I have purchase a new mobile samsung sm115fids black on dated 29/06/2020. But mobile not working properly.in the mobile phone followings problems were found i. E. Signal problem, self voice increase and decrease problem, display work moving etc..
Thereafter, i am contacted at authorized service center naraingarh and they informed that the said problem is found in the set of this series and defected. They further informed that they...

Samsung leval u power on off buten was very badly work so visited at service center but still i am suffer from that issue they was say water damage so no reparable or no replacement parts. this device like a use and throw. so pls help me....

I had purchased samsung galaxy tab s6 lite through samsung online store and was was delivered on 20/08/2020. I received the defective item. Immediately on 22/08/2020 i had booked online appointment on 22/08/2020 vide ot007 at ratna electronics, hyderabad for taking the system to service centre. To my surprise, even after getting confirmation, when i went to service centre, it was closed. Hence on 24/08/2020 i had again booked online appointment...

I have bought samsung washing machine model number: wa62m4100hy/tl and
Serial number: 03xf5pbm105443p. The company has not provided me with rat protection panel (It was not there in the box despite company mentioning the same in the brochure). I have complained multiple times but there is no resolution. My last ticket number was
[protected]....

I submitted my mobile due to the screen bleeding issue on 30th of july. The centre promised to return it in 10 to 15 working days i called them several times but sometimes they don't even receive the call its been more than two weeks since they informed me that the handset has been repaired but i still haven't received my handset everytime i call or visit them they say that it's still being processed and then ask to come on some other day...

I purchased a new mobile Samsung M015 on June 20 due to attend online school of my children. The said handset facing charging related issue immediately after 1.5 month, I contacted Authorised service center of Samsung at 131, First Floor, Mega Mall, Surendranagar, Gujarat on 06th August 20. He take my mobile and provide me a visiting card mentioning my detail mobile detail and complain and informed us to visit after two days.
br...

Dear sir
Maine 24 jan2020 ko samsung mobile amazon se online order krke mangwaya tha jisme july se hi hanging ki problem aane lagi to maine 11 aur 12 august ko Samsung service centre(Behind Phoenix Mall, Ashiyana, Shree Pratap Tower, Alambagh, Lucknow - 226012) me software karwaya magar problem sahi nhi h to maine 13, 20, 23, 25 ko samsung care me phone kiya to wo bol rhe h apke pass hamare executive ka hone aayega lekin nhi aaya...

I purchased Samsung M30s Opal Black, 6GB RAM, Super Amoled Display, 128 GB Storage, 6000mAHnBattery)from Amazon vide Order No.[protected] vide Invoice no. SATA-65743, Invoice details – PB-SATA[protected]IB07HGJK54G) sold by Savex Technologies Private Limited, Ludhiana (Punjab)

It is flickering for a month which is under warranty....

Dear Samsung Team,
I am waiting from a long time to repair my refrigerator but till now there is no proper solution. I thing your technician team is not capable to give me any solution and service manager ( Faizan Khan ) & Prerna Arora (Manager-Customer Experience) have also see my problem he is also manipulating me for wait but till now nobody is giving me any dead line for final solution and I thing customer care is also not capable...

We bought a samsung inverter ac in sept 2019. It was re installed to a new location in the same room in feb 2020.
Since the beginning of summer we have been facing cooling problems nd auto cut off problems with this ac.
Complaint nos as follows have been filed:
[protected] dated 24/7/20
[protected] dated 12/8/20
[protected] dated 25/8/20
An email has also been sent to the ceo of samsung on 25/8/20br...

I am a loyal customer of samsung mobile and samsung other products, i am using samsung mobile since last 15 years i have not faced any major complaints, but recently i encountered screen decoulirization problem with my m 30s model, which is under warranty period. I have tried my level best to convince your service and escalation team but they are not believing me. There is no physical impact is visible neither any scratches visible on the...

Heavy cooling...

I order the tv on may 10th from samsung website,. I. E savex, but received damaged tv, i have been following it up, send pics all, still i get ans like, we understand your problem,
And we will resolve within 24hrs, still nothing happend. Pls help me
My order num [protected]

I have written mail to savex also no response....

Bought a Galaxy A71 from Samsung India website under the Samsung student program for Rs 30436 vide invoice number DE1MP[protected] dated 28 July 2020.
As per the offer I am entitled to get free accidental and damage insurance under this offer.
I regret that I have not received any documentation regarding free insurance along with product purchased under this offer. For the last 20 days your support team is trying to befool me...

I had purchased samsung refrigerator on 02.09.2013 from snapdeal. which is not working now. Samsung engineer visited & informed compressor has gone dead. For warranty claim he demanded invoice. due to system issue snapdeal is unable to share the invoice copy. But product serial number is mentioned which Samsung can check in their system. Than why can't they process my warranty claim.

Samsung call no. [protected]

Mobile...

I am getting issues in camera whereas I have submitted my phone phone in march 2019 since then the camera issues I was facing I mailed them but there was no one to pickup the phone from my home as it's a super premium phone I was told at the time of service that o will get doorstep service. I have submitted my phone on 28th January 2020 they called me thrice and told me that my problem has been resolved but it was same as i submitted, intact...

I have samsung galaxy m31 and in my phone the network is come and go after 5 min. I put my phone on airplane mode then it work properly. I go samsung service center metro palaza meerut they does not register my complaint n they said come after 20 days then they will see my phone problem....

Dear sir,

This mail refers to our samsung inverter ac compliant.

In this regard, i’m looking for your support, i explain the case as below:

We purchased inverter split ac on 18th jun, 2019, in gurgaon location:

After a few days of installation, we noticed some cooling issue,

It was working at above 21 degree temp only.

It was not giving the cooling...

I ve ordered samsung note 10 lite on 29th july and the product should reach before 3rd august, ordered not delivered yet and there is a delay formore than 20 days and samsung customer service is not solving the problem....