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Samsung India Complaints & Reviews

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Last updated Mar 19, 2024
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Samsung India Phone Numbers

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1800 3000 8282
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 153

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S
sheena jasuja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged screen of my phone samsung a30s

Address:We Care, E1-3, Maharaja Agrasen Marg, Pocket 2, Sector 7A, Rohini, Delhi, 110085

I purchased samsung a30s on 12th june from a reknowned vendor near my place. Within one month, its charging port was not working. I went yo samsung store to replace it. Now, after all that, my phone started having a black spot without damage done by me. Now my full screen is not visible and samsung customer centre is telling me to pay inr 4600 for the damage which i have not done. This is unfair on samsung's part. Its a new phone. Its been...
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P
pbpadhye
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience at samsung service centre boisar maharashtra

Address:Shop No 10 Ostwal market Boisar (W)

I have purchased samsung a 705gzbhins last year. My mobile no is [protected]. The product is now out of warranty. (13 months old). There was problem of charging. The handset was not charging at all with charger. I went to authorized service centre ([protected]) in boisar maharashtra on 11/08/2020 and described them my problem. The centre executive ms mhatre kept my phone along with charger and my billno is [protected]. She told that problem...
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vibhu25
from Delhi, Delhi
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Samsung galaxy note 10 lite

Address:C-5/147 Yamuna vihar

To
The consumer team
Name – mayank sharma
Contact – [protected]
I am by new samsung phone model no (Galaxy note 10 lite)
Purchased date -22.02.2020 but yesterday my phone screen blue patches my phone not break no daunt no press it is manufacture defect but samsung service center not help me and he asked me your phone is not repair in warranty period and service center staff not co prate me and very...
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S
Sohini
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Product not delivered

I have ordered for a Samsung lnote 10 on August 10th on samsung shop app, I have paid 38000 and to be delivered by 16th August. I dont see any status on the product.
I have followed up with customer care in innumerable times and sent a email to CEO
I have tweeted to multiple groups of Samsung but still no use. THEY ARE CHEATING CUSTOMERS TAKING MONEY AND NOT DELIVERING THE PRODUCT.
I WILL HAVE TO PUBLISH THIS IN TIMES...
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R
Rinku singh mehrok
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Mobile service problem

Address:SANGRUR,PUNJAB....

I purchased Samsung galaxy A51 rs23000 mobile phone..
7 days ago my phone not working..phone 5 month old only..with in warranty right now...Samsung service center cant help mee...they tell me daily any excuses..so I want my phone urgently..help me...
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A
aartig7
from Chennai, Tamil Nadu
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washing machine - wa65m4200hd/tl

I bought a samsung fully automatic waching machine 6.5kgs on 02 January 2020 from Girias, Chennai. The drum was giving some noise while spinning and the whole machine was getting displaced. I placed a complaint in February but the executive assumed that the problem is with the water inlet pipe and re fixed it again.
The machine did not stop making the noise and also the spin option wasnt working fine.
Considering the covid...
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A
arunraj222
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy M31-Samsung India Horrible Awful Frustrating Support

I ordered a mobile phone on July 24th directly from Samsung India website. They promised a delivery date of July-30. And as of date the delivery has not happened. The product status as of Aug 16 is - being returned.

I have tried all options, call Samsung customer care, chat with Samsung support, Email Samsung India Head, Write to CEO (this is really funny). None provided me any update over email or call so far. All I got in...
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C
Charmil Patel
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Fridge not working only light in side

Address:b 801, nakshatra appt pal adajan surat

No cooling in fridge...
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M
Manas A Tripathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service pending since 17 days and pathetic response from customer care

Address:Samsung India
Website:samsung.in

-my tv went off on 29th july 2020
-complaint was filed by the company on 31st july.

Complaint no. [protected]

-technician visited within few days and said it will be repaired in 2 days.
- 2 days later technician says it will take another week
- after which he says it will be done today with guarantee
-no update is done yet. No service done today.

-samsung customer care...
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S
sonika.bansal
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lcd screen problem

Address:Near Rishi Ashram Chownk ward no 15 Sangaria Rajasthan

I purchased samsung lcd last month around 45 days back. I am facing screen issues... And its automatically gets off multiple times.

Please look into the issue....
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S
saigop
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Samsung S20

I bought Samsung S20 and Buds+ phone for about 6 months, and all off sudden first my buds+ gone bad, and its been replaced only the left bud as it was the problem, and now my S20 become faulty, when I checked with service centre they opened the casing and they say have to change the charging port as its not working. They have no reason why its stopped working where my charging port was not working.

All they say they have to...
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S
seeratmahajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Refrigerator Ref. RT28T3722 - Excessive cooling problem (Freezing items in the refrigerator not the freezer part))

Address:R.K video, Apsra road, Gandhi nagar, Jammu, J&K

Hi There,

My parents bought a samsung refrigerator on 16 June this year. It's a two door refrigerator, one with normal usage part and other for freezer. The refrigerator was working alright until it started freezing everything in the chamber just above the fruit basket. Remember it's not the freezer i am talking about but the bottom section of the fridge. My sister had already lodged a complaint earlier this July. The company...
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A
Anandarao Y
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Sound compliant

Address:Y Anandarao Door no 3-27,Ambedkar colony, cheepurupalli

I Buy a Samsung 43UHD SMART LED TV 43NU7090 on December 16.12.2019 From Reliance Digital
in vizianagaram showroom .There is a sound issue in my TV from last 10days. Please solve My problem...
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M
Monu Bhk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung air conditioner repairing under warranty

Address:Panipat 132103

Hi
I am munish sahu. I have lodge 1 complain on samsung customer care on 12 aug with request no. [protected] but till 16 aug not engineer will arranged by sumsung for visit or for checking the issue of a. C after my so many follow samsung customer have too many excuses for delay. I have buy this product under 10 year warranty but i think samsung is not capable to give service as par there policy.

Very disappoint when...
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B
Bunty Parjepat
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Fingerprint

Address:Ransh motor IDC chok Rohtak , New water tank , peer wali gali

Samsung galaxy a31 finger print not work properly my phone 10 days old....
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R
Rajendra Sutar
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Mobile

Address:Satara,Maharashtra,india

I purchase a samsung a50 mobile in warranty period i have sound problem with this mobile. When i go to service center the service engineer check the mobile and give me bill and said that your mobile cover in full free service. Next day call me and said that mobile have motherboard, display and receiver problem and paid charge will be 8100/- rs. But my mobile not have display & motherboard problem when i give them mobile. When i told his thing...
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Address:indospace fws industrial park pvt. ltd. buiding no 3-a Village luhari pataudi-kulana road, mdr-132, post luhari, distt jhajjar, Haryana India- 124108

मोबाइल नं० [protected]
सैमसंग 6 केजी फुल्ली आटोमेटिक फ्रंट लोड वाशिंग मशीन व्हाइट में लोडर खराब हो गया है। लेकिन कम्पनी कह रहा है कि लोडर की गारन्टी नहीं है। श्रीमान् मैं बहूत...
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G
gandredu ramprasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new mobile samsung m31 touch failed

Samsung m31 128gb mobile new one purchased online recently received on 09/08/2020.. Imei : 355458/11/565395/9. S/n : rz8n7182rvy. Mobile touch failed on today dated on 14/08/2020. Screen lock opened by back finger print and side volume key is working and incoming calls are coming but cont receive and cont switch off also due to touch completely fail......
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P
prakashsamsung
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A80 mobile phone display failure

Address:237,D-20 Aringer Anna Colony, Near Elgi Rubber 60 feet Road, Closed Tasmac Right Side

I have purchased samsung a80 mobile on 24.10.2019 in coimbatore, tamilnadu (Refer attached invoice copy)
Now mobile display got failure on 11.08.2020 and shown & handed over to service center on 12.08.2020. They told display will be replace through manufacture warranty. (Refer attached service request copy) service request bill no : [protected] dated : 12.08.2020
But they didn't provide commitment date correction of above said...
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A
Anil Christopher Amanna
from Mumbai, Maharashtra
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non-receipt of refund

Address:Mumbai

I ordered a samsung microwave oven online on 22/7/2020 and made the payment on the same day. I was assured delivery latest by 25th july '20, however when i did not receive the delivery even uptill 29th july, i called the dealer, who informed me that the model i had paid for was out of stock.

He asked me to select an alternate model, to which i refused and asked him to cancel the order and refund my money. Even though 16 days...
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