Samsung India Complaints & Reviews

I am a samsung customer having lot of samsung products in my house but till now there is no complaint except my refrigerator which i have purchased 4 yrs back which is creating lot of problem. I have logged a complaint to your customer care number & the technician has visited so many times to my place but he is unable to locate the exact problem. Since last six months we have changed 3 parts ie pcb board, defrost sensor & door switch but...

I'm using a samsung galaxy s7 edge since last month. I brought it from hong kong. The model number is sm-g9350, imei number is 356156/07/790545/3 and 356157/07/790545/1, s / n r28h8053ftp
I
When i'm not using it its restating and home screen can not load. After several times of restarting a green page is there and something is downloading and
Do not turn off target it's written in there
14:25:33
I am using...

I had booked a verbal complain on toll free service number on 9/7/17 which was attended by f1 info [censored]ions & services, 24, mg road, halwasia court, lucknow on 10/7/17. We were told that cooling pipe to the fridge was puntured and set was not repairable.
We were shocked as the fridge was 5 years old and there was no past repair done.
Item no-rt2735tnbpz/tl; serial no.-r3444pac600069/l in name of mukta srivastava, c-34 (D)...

I have purchased seven samsung led flat t. V. On dated 24 february 2017 out of seven one sl. No. Qa2f3znh929554v (Model no. Ua32fh4003r) was sent to kushinagar to mr. Sonu yadav, village harpur mafi, post laxmi ganj, u. P. 274306 contact no. Of the person [protected]. (Attachment 2 nos. Enclosed).

The above mentioned t. V. Screen is not functioning properly. I, sonu yadav had lodged complaint at customer care & the service center...

Fraud service samsung care shimoga un saticfied service dilevry is to late products are as it is closses warranty costumers go to home or hell pls sir take the action
I am asking in hindi
Sir o samsung care me public ko itna fraud karte kya bataun sir
Mera samsung galaxy on5 service ko dekar 1month ho gaya lekin theek nahi hua lekin phir se 2baar deke dekha phir bhi theek nahi hua jaisa tha waise hi hai
Who bolte...

Hello Team,

This is in regards to Samsung S8 handset which I purchased few days back on May 02, 2017. Couple of days back my handset fell into a jug of fresh water and was taken out in a second and since then soft key button is not responding and stopped working. Also the camera is not functioning and the phone is now dead.

I immediately visited the authorized Samsung service center and they asked me to submit...

I have purchased samsung f/l washing machine at vasanth & co. Purasaiwalkam branch chennai on 11/06/2017 vide bill no.[protected]. - model no. Wa70m4000hp/tl-slno.03vk5pbj601827.
The samsung service engineer called at my house on 12/07/2017 and opened the box and kept the washing machine in the floor. As there is no sufficient washing machine hose in the box, the installation not done on 12/07/2017. The service engineer told me...

Dear sir, regards,
I have purchased samsung a7 smartphone on 28 oct 2016. It started giving me trouble since long. It hangs up on various occassions. O ognored. Many a times it is very slow while downloading. Since last 2 months its censor is not working, it goes on hold automatically while on call. Took too much time for charging. Please help me out & let me know your authorise service centre. My handset is still in warranty period....

I have purchased sidebyside door refrigerator, just a less than a month. I founds samsung service and service engineer are non trained, technically not fit to resolve query.
Laughing part is, door is having manufacturing defect but samsung service engineer says door replacement is not samsung responsibility, it's seller responsibility to get it. I got completely shocked, first 30 days are complete freeze replacement guarantee and1...

My samsung mobile was stolen on 11/07/2017 at about 2 am. The imei no. Is *354741/08/597760/2*. I lodged a fir with the local police station. Kindly take necessary steps to block the phone. That it should not be misused by other person. Please give information in this phone number about complain -[protected]

Amit dixit
Dwarika nagar, rewa
Madhya pradesh...

No one listen in a samsung company... I called 28 june to repair my refriferator... Till now there is no response from the samsung company... They are just delaying n delaying... On 28 june they appoint a bajinder employee... But this person doesnt have any sense of talking and always said i am coming... But till now no response... So i request u to plzz take an appropriate action on bajinder and plzz repair my refrigerator as soon as possible...

I've bought a samsung j7 prime with insurance. Its been a 4 or 5 months and its display got a crack in accident and i've applied for insurance and now its been a month but there is no response form the company they have taken my originals copy of invoice and all i need serious action against it or else it would be so serious. I've been turning around the bigc store near to me there is no proper response if thi continues i would seriously...

I have bought the samsung refrigerator twin cooling in april 2016 model no. Rt42k5468sl/tl2016. Before completion of 1 yr i have received a call from samsung chennai in april 2017 stating that there is a manufacturing defect in pcb software and that needs an upgrade (Free) and technician has told that i need to keep the refrigerator off for 2 days. If not repaired the lower fridge will have ice formation. But then there was no problem so...

I submitted my phone to samsung authorised service centre (Cmh road, indiranagar, near paradise hotel bangalore) as its power button was compressed down for which i couldn't restart my phone.

They made me to replace the lcd saying that power button is broken. When i collected my phone i was just handed over the old part also.

When i checked the power button on the old part it was working all good. I don't know...

Sir/madam
As per your advertisement in google regarding installation of samsung pay apps in s6edge, (Snapshot of add is attached) i went to your customer care centre galaxy communication located near old ashok cinema hall, patna on 11.07.2017 for installation of samsung pay apps in my s6edge handset.

I was informed by your staff mr. Suraj kumar that the app will be uploaded after system updation after surrendering my...

Sir my tv is 2.8 years old and i am facing problems with vertical rainbow lines. I have spend 35000 thousand rupees on this tv. Your service engineer suggest that pannel of tv will replaced with new one and it would cost rupees 18000 thousand. Sir now adays lot of led tv with lowest price are available in market. Why should we should choose bad samsung led tv who even not return it's cost. I will suggest to all my relatives and friend not...

Sir, to be more specific i bought a smartphone samsung galaxy j5-2016 in 2016 and it went wrong within 6 months and contacted customer care for the support and they asked me visit service center and firstly i was made to search entire my city for the service center because they gave me false service center address, that's because your customer care executives and your samsung website were not updated and they were showing old service center...

I have purchased 280 lters refrigerator samsung make from pai electronics
Bangalore. Damage which is not visible in front view inside the refrigerator. Now it is over 2 months when cleaing the refrigerator we notice the damage inside the refrigerator. We complaint to the company. The service engieers visited the our place and refused to accept pre-purchase damage. No one can identifythe damage easily. This type of branded product company...

On june 18th we had registered a complaint of samsung washing machine - front load as there was some kind of noise coming from the drum. The complaint number was [protected].
The engineer came and checked the machine and informed that the problem was of only some finch and that needs to be replaced. Otherwise it was working properly. He took rs 460 for the visit. The washing machine was delivered when we paid the charges of inr 2203...

-just 1.5 year old double door refrigerator
-gas leakage problem detected

Most worst and pathetic service by samsung service centre, yelling from last 15 days and making complaints 4-5 times a day to fix but people there are least concerned no one visit and call centre people makes fake promises, even floor in charge is not ready to talk even as he has no answer.

I strongly recommend buyers never to buy...