Samsung India Complaints & Reviews

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990E/DS, Serial Number: R5CT42T21ZK) on 25TH September 2022, through JIOMART. Unfortunately, a disturbing white vertical line appeared on my display on 06TH February 2024, following the latest software update received on 26th January...

I have purchased new Au7600 4k led uhd tv and from the first day when installer open the box and switch on the tv in tv black spots and black 2 lines are showing and samsung installer said sir this spots and lines will be removed after few hours but nothing happens like that and I was complaining to greater noida service centre since more then 10 days I have shared pics and videos with them of what problem I am facing in my new tv but they don't bother at all no response coming from samsung greater noida service centre miss kumkum is taking care of my complaint as per them and I have shared all pics and video with her but now she even not picking my ph up I want my refund to be initiated as soon as possible this kind of behavior is not tolerable please help me i want the best solution

We buy tv we thought it's smart tv but it is normal tv we want to return tv
Order id [protected]
Order no [protected]
Phone no [protected]...

Mobile touch screen was not responding .At the same time I could observe that I was able to call the phone, alarms were working .This probably happened due to exposure to moisture during the Rangpanchami event .Please note that the phone was securely kept in a plastic bag hence should not be considered as accidental insertion in liquid .Apart from the touch screen the side buttons such as volume and on/off were not responding . Visited your...

I bought an air conditioner two years ago, and now it's displaying an EC error. I attempted to lodge a complaint via phone, and a technician came over. However, without inspecting the unit for any faults such as gas leaks or internal issues, they simply suggested replacing the outdoor unit to resolve the problem. After their departure, the issue persisted. Despite my repeated attempts to contact the service center, they haven't sent anyone...

I am really fed up with the Samsung regarding the servicing. My 55 inch tv had a power switch problem. Samsung engineer visited and post replacing the switch immediately the backlight became faulty and engineer claimed it was there earlier which is a lie. We were watching tv until he came for replacing the switch. When questioned he gave a very arrogant answer that you can speak to any body i am not bother like. Post this i complained to...

My 55 inch TV had a power switch problem. Engineer from Samsung Fracnchisee Cantto International visited and replaced the switch but spoilt the Back Light module and TV became totally black. The TV was fine till replacing the switch. When questioned the engineer of the issue he created, he was rude and informed to complaint to anybody and left post collecting the charges. From past one month i am requesting the Samsung support team to send...

I purchased my phone in last year in April but it has been repaired more than 4 times and the problem is still not resolved and company is asking me to wait as they have already taken more than 2 months and they are not refunding me my money...

On 17th February 2024, I placed an order for a prepaid Samsung S24 256GB Black Color phone worth Rs (one Lakh twenty thousand) through Amazon with Order No. #[protected]. The package was scheduled to be delivered to my office located at FC9, Sec 16A Film City, Noida, UP, 201310. However, upon receiving the package on 19th February 2024, I discovered that instead of the phone, the package contained soap.
Further details regarding...

I purchased a Samsung s24 Ultra from Flipkart on 10/2/2024. From the very first day the phone was restarting every time I plugged the charger. At first I thought it was happening because of battery optimisation as it was only restarting during charging. But on 24/2/24 it started to heat up and restarted multiple times, so I contacted Samsung customer care, who couldn’t troubleshoot my problem and insisted me to take it to the service centre,...

I bought samsung mobile f54 5g three months ago first month the internet working well but after that the internet not working working some time some time not i call customer care they told settings and i do that aldo reset mobile many time but after that also internet not working so i go to service centre ask them to solve it and not one time i go i go 10 times to service centre for this issue they also dont know where from the issue comes...

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990EZAIINS, Serial Number: RZCT813087X – [protected]) on 22nd September 2022, through Flipkart. Unfortunately, a disturbing white vertical line appeared on my display on 02nd February 2024, following the latest software update...

I am facing an issue in Samsung A53 mobile after a software update. My phone is completely dead . I submitted the phone to the Samsung authorised service centre. They said that the phone is dead, no power to the motherboard has to be changed, the cost is 17, 000 . In a one and half year mobile phone and the mobile cost is 35, 000 the motherboard is dead after an update the problem is facing by several users . Please do some action regarding...

I have bought a Samsung TV 55” after rare use in 3 months the screen got pink and images comes shaking, I called and reported the complaint they replaced the panel after 7 months again the same problem, called and raised the request they technician came and said this modal of tv this issue keeps coming and they removed the panel and took photos and never put 2 screws, after 4 days they put it has resolved complaint without repair...

Hi,

I purchased a Samsung Galaxy M30s phone about 2 years back. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centre, Lalbaug, Vadodara ) and they told me that the motherboard needs to be replaced at the cost of 5000/-. There were over, at least, 15 people with the exact same complaint in the service...

I ordered Samsung m34 5g on Amazon[protected] I received product Friday[protected] evening from beginning itself mobile doesn't turn on. I am used Samsung charger 25w only I put charge for 6hrs then I tried to switch on but no response. Mobile not work I received defective product.

Reply form Amazon:
I call Amazon customer support and I said that mobile not turning on can you replace the product they customer care...

We solve your all dishwasher fault issues with same day service with same repaired without delay your complaints. Only low amount of coast price only 350/- if any extra spare past are adding means extra charges will be considered. With extraordinary repair for your appliances. Samsung dishwasher service...

In one year Samsung M31S mobile completely not working. It's motherboard totally damaged . In starting it's auto restart. Mode. After that it's totally not working. I have purchased it 22000 but waste of money, I have requested to all never buy samsung product....

Samsung India is making a forced purchase of new TV by customers by not provding spare part to repair old TV

Samsung India is duping its customers
My 48 inches TV is not getting repaired because samsung doesnt hv the part available with them

Model Code: UA48J5100ARLXL.

It was having display problem. I lodged a complaint with samsung india on 21.12.2023. TL Mr Rahul took my complaint from...

Recently purchased a Samsung S95c model from Reliance digital showroom in Indiranagar, Bangalore.

Complaint registered on Dec23 for TV replacement/refund since the product supplied is found to be defective(motherboard/tv panel issue within 2 months of purchase)

Neither the showroom (Reliance Digital) or the brand (Samsung) is interested to look into this case seriously. After close to 40 days of wait, my request...