[Resolved]  Samsung — Battery problem

Address:Faridabad, Haryana

Sir, i had purchased a battery no.-AB46365/BUC/NU[protected] from a shop(Bambi Communication, Faridabad) on dated 16.06.13 but now this battery is not getting charge or after full charging, back up is upto in minutes. I went to your service centre in Faridabad & they said, this battery is out of stock & you will get this battery after 3-4 days. Now you tell me, why should customer bear for your manufacturing fault, you have to arrange alternate for this type of problems. No body can switch off their cell for 3 - 4 days. Kindly take immediate action pl. Thanks & Regards Dinesh Bhardwaj [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Respected, i purchased a samsung grand quatro 18522 on date 21.01.14. within this period battery condition is very poor although i maintain properly. i am very depressed abut grate brand SAMSUNG. so i kindly request you please help me about my battery as early as possible. thanking you.
I purchased Samsung Galaxy S4 in the month of January 2015. I have got the heat and battery problem in my mobile. I visited customer centre here in Yamuna Nagar, Haryana within just 5 days when purchased my mobile but they format the mobile and said now problem is resolved. The reason they give is that my memory card is corrupt. I don’t know who made them mobile repairer as when memory card is corrupt it doesn’t store anything and what is the relation between battery and memory card. Free space in my mobile is around 1GB in phone and 4GB in memory card, But still I am facing the same problem. I usually charge my mobile 3-4 times in a day. And when I use camera just to click one or two photos battery goes down 10-15% and mobile starts heating. I kindly request you to look into the matter. I’m facing a lot of problem.
I purchased Samsung Galaxy S4 in the month of January 2015. I have got the heat and battery problem in my mobile. I visited customer centre here in Yamuna Nagar, Haryana within just 5 days when purchased my mobile but they format the mobile and said now problem is resolved. The reason they give is that my memory card is corrupt. I don’t know who made them mobile repairer as when memory card is corrupt it doesn’t store anything and what is the relation between battery and memory card. Free space in my mobile is around 1GB in phone and 4GB in memory card, But still I am facing the same problem. I usually charge my mobile 3-4 times in a day. And when I use camera just to click one or two photos battery goes down 10-15% and mobile starts heating. I kindly request you to look into the matter. I’m facing a lot of problem.
I have purchase a mobile Samsung GalaxyGrand Neo last year. But the battery of the set is giving problem. Battery presently working Only 1-2 hours. If I know earlier that Samsung battery is so week then I will not purchase the set. Kindly solve my problem

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