Samsung — cavity defective under warranty period | |||
I have purchase microwave oven dated 16/10/2011 and it have cavity problem i call customer care of samsung few days ago and told him my microwave cavity peals out he say me tommorow engineer will came in your adress. Next day engineer came and told us cavity will b repairable pls leave this oven in samsung workshop. Next day we will take the oven with us and there service centre in charge told me we cant repair your oven in the workshop pls take it in 3-4 km away shop he will paint inside and it will b ready to use for few months but my oven cavity is in warranty period then why i take it in shop, i drop it in service centre then i again call in samsung toll free no and told all the matter he say i file your complain next day a call came from samsung care but he refuse me to make good the product and he told me we will give u only 44% of the product.If our product is in warranty period motor, binding and exterior is in good condition then why we will take only 44%. If samsung cant repair cavity then why the company gave warranty on cavity. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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