[Resolved]  Samsung — Cheating

Address:

Karnal, Haryana

Hi, I had bought Samsung Galaxy S4 Black Edition on 25th April 2014. It has been showing problem of screen blinking, network dropping etc since september 2014. I contacted Samsung CEO office via email and hence I was directed to take my phone to service centre. I, According to them went to Karnal Service centre and they only updated the software and returned it to me. Again I observed that problem was not gone and in addition THE PHONE STARTED HANGING which never happened before.
Then, again I went to karnal service centre on[protected] and again mentioned my complaints which are mentioned on my bill no: [protected].But once again instead of solving my problem, they CHANGED A PART WHICH WAS NOT EVEN MY COMPLAINT they changed the part of charging port for which they never told me, never took my permission and when i complained that why you didnt informed me without changing the part, mr. Atul said: we cant call every customer for these things but the question is when i called him twice that day about my phone info why he didnt even informed me that time? which when I complained to their CEO office, in a conference call Mr. Atul from Samsung Care said: the phone was not able to connect through their PC while changing the software BUT THIS IS COMPLETELY FALSE AS I JUST BEFORE SUBMITTING MY HANDSET TO SAMSUNG TRANSFERED ALL MY DATA TO MY LAPTOP FROM THE SAME PORT SO THIS A A CLEAR FRAUD. So this is their misleadingand I feel this is a fraud with me and I have all the proofs of that with me. So I now at any cost want a REPLACEMENT thats it