Samsung — complain against my phone

Address:

Kolkata, West Bengal

Dear Sir, I have purchased a mobile phone from barrackpore from your authorized sell center name M/S DAS STORES on 10.07.2014. My model no is SAMSUNG STAR PRO GT-S7262. Unfortunately two times I have faced tremendous problem which is tower not received. Two times I have repaired from BARRACKPORE service carter. Last time they have changed entire my motherboard and they assured me that never happened like this in future. But again I am facing same problem and I am so tried I am not interested to repaired again as every time I have set my entire phone nos and software. As I am a great fan of SAMSUNG product and I am using TV, WASHING MECH, VCD and another 3 phones, a TAB. So requesting you please don’t break my heart against SAMSUNG lover. I am requesting you please change my phone entire new model so that at least I can use it continuously one year. My compliances and grievance you have must reflect from barrackpore cervices center. I have enclosed my BILL and snap copy of model no(backside phone) Thanks a lot. B/R ASHIS MUKHERJEE 103 SUKANTA SARANI P.O-NONACHANDAN PUKUR BARRACKPORE, 24 PGS(N) 700122 PHONE-[protected]