[Resolved]  Samsung — COMPLAINT AGAINST SAMSUNG CARE

Address:Chhindwara, Madhya Pradesh

Problem-outgoing call and network problem bill number-[protected] city-Chhindwara(M.P.[protected] i have visited samsung care office, chhindwara(M.P.) to get my mobile phone repaired as i was facing outgoing call and network problem on my mobile, On my first visit(05nov14) to samsung care office they said to me that there is an issue with motherboard of my mobile and they can repaired my cell phone after 3 days. on my next visit to samsung care office on 10/11/14 to handover my mobile to get it repaired now samsung care officials said that the parts of my mobile are came from noida so i have to wait 2-3 days more. after 3 days when i was visited samsung care office this time they said to me that whenever the motherboard of mobile phone was changed they have to registered the IMEI number of mobile. but they also said to me that the IMEI registration process are closed all over in india and whenever my mobile phone was repaired they call me. when there is no response from company side i called them after every 2-3 and they gave me same reason again and again. today is 24 nov i visited samsung care office thy gave me same reason again. i am facing so many problem without my cell phone please do the needful... please... Thanking you Yours faithfully (Amandeep tiwari)
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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