Samsung — Complaint no-[protected]

Address:Hyderabad, Andhra Pradesh

Had lodged a complain on 24 th May regarding my fridge. Inspite of several calls the complain has not been attended. It's disgusting to see how these big companies treat their customers. Once they sell their product they wash their hands off. Touch home express services of Hyderabad sent a technician and so did the Samsung company. Till date the problem has not been taken care of. The technician of Touch home express service has taken away the motherboard promising to rectify it or install a new one. No action Now he has the audacity to not even pick up the phone. Samsung has a worst service. Thank heaven this is the only electronic gadget I have of this company. Shame on them
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am also, of, the view that. after selling their product samsung. does not care about customers.i purchased refrigerator. which stopped ice making and cooling in less than two years only.several complaints but there is no action.reference no is[protected].refrigerator model no Rt26fajyasa. I will never buy any samsung product.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18883
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information