[Resolved]  Samsung — Complaint pending for the past 2 weeks

Address:

Bangalore, Karnataka

Its unfortunate that despite repeated follow-ups, your service center in Bangalore is not attending to the complaint of my washing machine - MODEL: SWF-PIOE303/XTL bearing sl.no.51kt800081B. I am really fed up of calling your customer care in Bangalore. They just give me dates and some one calls me to check what is the status and never visits my place. This is ridiculous. I have also complained about my Blue Ray not working but this again is not attended...really fed up of the way your people treat a complaint. Some one from CANTTO INTERNATIONAL acme and attended on 8th October and told me that some rubber belt has gone and will come back in 2 days...today is 23rd..looks like 2 days have not passed to this gentleman. My call No.is [protected] My Permanent No. is [protected] Will some one concerned will seriously look into this and help me... Washing Machine is out of warranty and is 6 years old