[Resolved] Samsung — Defective samsung refrigerator

sonia_2k

from Bengaluru, Karnataka

Address:

Chandigarh, Punjab, 160022

The refrigrator purchased on 3rd may 2016 rt56 model is not doing cooling, the engineer of company visited and accepted that there is problem in this model, but not made any call report and send one additional pcb will be install and problem will sort out. why should i do jugrooro system when the product is under warranty . the company should replace my model.
house no : 2332
sector 35-C
chandigarh

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Oct 29, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd