[Resolved]  Samsung — display screen blinking while using packet data

Address:Idukki, Kerala

My phone (galaxy s4) was submitted to service center last week for the 8 th time regarding the same complaint. The complaint of my phone was shown only sometimes so the service authorities told me that they don't see it. So I thought my compliant my cured. So take back my phone on last Friday. But when I used my phone I still see the same complaint and it increases and it was unable to use my phone so I need the complete repair or replacement of my handset as soon as possible. I was fed up by going to your service centres thodupuzha and muvattupuzha regarding the same complaint for all the 8 times. I have the full warranty on my handset and the service authorities are delaying my request. I also received a call from your head office on last week and I choose Malayalam as language preference but they told that they not ready to provide it. Therefore I failed to explain my facts completly and she was not ready to hear the facts from my side..so if you call me I need a call back in Malayalam. I thought samsung is customer friendly but your service inefficiency and wrong customer dealings must have to be changed. Now I lose my reliability and loyalty towards this brand due to your inefficiency. So I need the repair or replacement of my handset as soon as possible because it was really urgent. It is a humble request from a your customer who spent 44000 for a handset and simply going for service centers each and every week on this same complaint. Please take a fast decision in my case on this time. Otherwise I will never choose any samsung product in my lifetime due to this inefficiency towards the customers...
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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