[Resolved]  Samsung — DON'T REPAIR MY MOBILE DURING WARRANTY

Address:Kanpur, Uttar Pradesh

Dear sir, On 9th of September 2013 I bought new galaxy mega 5.8 from AG MARKET IN BRAHM NAGAR, KANPUR...AFTER SOME DAYS I GOT AN ERROR MESSAGE DURING ENDING OF CALL THAN "UNFORTUNATELY PROCESS, COM. ANDROID.PHONE HAS STOPPED" FOR THIS PROBLEM I VISIT IN SAMASUNG SERVICE WHICH IS IN SOMDUTT PLAZA NEAR LANDMARK HOTEL, KANPUR, UP...THEY REPAIRED MY MOBILE AND GIVE TO ME AFTER I GOT THE SAME PROBLEM FROM WHICH I PASTLY SUBMITTED MY MOBILE IN SERVICE CENTRE THAN AGAIN THEY REPAIRED IT BUT THE PROBLEM IS STILL THERE...THAN ON 27th OF AUGUST I VISIT AGAIN IN THE SERVICE CENTRE WHICH IS IN CHUNNI GANJ NAMED RR TELECOM...THEY REPAIRED MY MOBILE AND GIVE ME BACK BUT THE SAME PROBLEM OCCUR AGAIN...THAN AFTER U TALK TO SAMSUNG CUSTOMER CARE NO.[protected] THEY SAID ME TO AGAIN VISTING IN SERVUCE CENTRE...SIR AGAIN N AGAIN I VISITED TO SERVUCE CENTRE FOR SAME PROBLEM BUT THEY DIDNT REPAIR MY MO. AS I GOT THE SAME PROBLEM...SIR PLZ HELP ME I GOT VERY IRRITATED BYBTHIS PROBLEM AS THEY DIDNT REPAIR MY MO. PLZ TAKE SOME STRICT ACTION AGAINST THAT...SIR I ATTACHED THE SERVICE JOB SHEET AND MOBILE IN THE PHOTO FOR PROOF...SIR THEY ALL DO FRAUD WITH THERE THANKING YOU, NAME - KRISHNA MOHAN SRIVASTAVA ADD.- 18/11 VISHNUPURI COLONY, NAWABGANJ, KANPUR, UP... CONTACT NO.-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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