Samsung — Double door refrigerator 345 ltrs

Address:

Ahmedabad, Gujarat

We bought 345 ltrs Samsung refrigerator in around 2011. The chillness is found very little. Very often the milk packets turn bad. Vegetables do not remain fresh even for a couple of days. We complained to Samsung. They promptly sent a rep. who could not do the job properly. A second time complaint also got the same reply as to nothing more can be done. After buying a frig for Rs.25000/-, if it doesn't work properly for 4-5 years, it is not right. Can I get remedy or should I go for new? Thanks for your help. Ranganathan