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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 83

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A
Avishek Vema
from Thiruthuraipoondi, Tamil Nadu
Nov 26, 2021
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For complaint about irresponsible samsung service center

Address:V.K COMMUNICATIONS 1H , J.S.K. COMPLEX NEAR CANARA BANK, TIRUVARUR - 610001

Hello sir. As my mobile[samsung galaxy m12] screen display is broken [16/11/2021] tuesday by my mistake . So I gave mobile to your samsung service center, thiruvarur & also I gave Upfront payment of 2000 Rs .They said that your mobile comes on [20/11/2021] saturday.BUT they didn't gave on that day Saturday. so i make a call to that service centre they said your mobile arrive at monday .then monday comes, Even though they didn't give the mobile...
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S
Sidkaashvi
from Delhi, Delhi
Nov 26, 2021
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Refrigerator manufacturing defective

I had purchased a side by side Samsung refrigerator Rs 62000. In Dec 2017. Within in a year, gas leaked from refrigerator. Which was repaired by company free of cost. After one year, compressor stop working. As 10 year warranty, company changed at labour charges and gas charges paid by me. Then the fridge was not working well. This refrigerator was repaired in 2020 .and in 2021 company declared it dead (Non repairable). This refrigerator...
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G
GiteshSK
from Mumbai, Maharashtra
Nov 26, 2021
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Newly purchased mobile is defective.

Address:202-F, Thanekar Hillcreast, Shirgaon, Badlapur (E), Tal: Ambernath, Dist: Thane-421503.

Sir/Madam
I have purchased a new mobile phone i.e. Samsung A32-Smart phone-6GB-128GB-Awesome Black, on the date 24/08/2021 with 1 Year Warranty Assurance from "New Siddhivinayak Mobile at shop no. 09, Vivekananda Arcade, near Dhanvantari Hospital, Badlapur (E)-421503" for INR 20500 (inc. GST).
As in the month of September 2021 the mobile had some issues with its display so i complained the "Samsung Gallery, S K Technology, Ambernath...
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Initially the reboot started with one or two times after I purchased the phone and gradually it has now reached in a stage where the reboot is in a continuous loop, phone gets heated, it cannot be stopped till the battery is exhausted.

I reached out service center and they said the issue lies with the motherboard, this might have caused due to some power fluctuation and asked to get the motherboard replaced which costs around...
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Re:”Redressal of Grievance for Karan Taneja-Job Sheet Number -[protected]/Model Number: SM-G781BZBGINS/IMEI No: [protected]”

Dear Sir,
It is with sheer disgust at your people in Samsung Delhi, that I pen my grievance to you.
A brand is built over time by the honesty & integrity of the people behind it—the abhorrent & despicable behavior reflected by your people washes away the goodwill of your past.br...
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2
24004130
from CHENNAI, Tamil Nadu
Nov 24, 2021
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Samsung M31 mobile handset warranty related issue-reg

Address:CROMPET., CHENNAI

I have purchased last 5 month before brand new Samsung M31 mobile phone through Samsung app with one year warranty. last one month i am not taken this phone outside of home. But today morning i seen that my mobile screen color has changed in some area. i checked with samsung service center at crompet. they are refused to take service under warranty, they said screen change will be done with 4.5K charges. during the warranty period they are...
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K
Kalander_ 07 Friends forever
Nov 24, 2021
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About samsung mobile A03s 2021

Address:Mangalore crop care supplies

The mobile given was the duplicate mobile when i see that code *#0*# it will be original mobile or duplicate...
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A
Anupam_chk
from Chennai, Tamil Nadu
Nov 23, 2021
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Samsung galaxy M30s auto restarting problem

I am facing issue with my Samsung galaxy M30s purchased on 26th December 2019 from Amazon.

The product worked fine till one month back and then i started Facing problem of auto restart.

Then after Updating to Android the phone got stuck in a boot loop. Tried to charge the phone and restart, it was charging but still stuck on the main Samsung screen.

I have checked it on Samsung community and i...
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S
SharryGaur
Nov 23, 2021
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Poor Service

Address:Samsung India

I have purchased one fridge (RT54K6558SL) price 72000, double door. Its been an year after purchasing the product. Fridge stopped working after 4 months, we complained for it but got poor response after a month an engineer came and refilled the cooling gas. It worked for 2 more months and stopped working again. Since that time we are struggling to get service from Samsung. We are very disappointed with the product and service....
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C
Cholai tamizhan
from Chennai, Tamil Nadu
Nov 23, 2021
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Washing machine top loading was Damage and dent

Address:D.no-39 82 Anantha nagar 4th st District court backside Kavanampatti road Usilampatti -625532
Website:[email protected]

Dear sir, I have ordered top loading washing machine model WA65A4002VS/TL from Samsung shop(savex), my order was delivered to my address in this (22/11/2021), installation date was (23/11/2021), our service man was coming and he open the box product was Damage and dent front and back side, box also Damage, so I want to change this product, please consider my complaints, my order I'd was [protected] ....
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S
Sarathlalrs
Nov 23, 2021
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Poor product quality //Washing machine

I brought a front loading washing machine for my parents 3 years ago. Although it was hardly used it developed some noise and when complained with Samsung their Engineers identified this as a common problem with the washing machine.

The shaft and drum are corroded because of the detergents and it will be replaced with a cost of Rs.8000. The machine is meant to use detergent and Samsung has developed a product which will get...
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K
kavilikatta Bharath kumar
from Gannavaram, Andhra Pradesh
Nov 23, 2021
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Asking almost 10 times the mentioned price for AC installation

This is Bharath, My contact [protected]

I have bought an ac from flipkart and installation for the ac is 1180. And if there's an extra accesories/part is required I have to pay. Yesterday service person came and asked me to pay 7200 change for installation and for few other parts. He asked me to pay a total of 3600 only for installation and saying and pipe fitting an extra of 250/pipe. And for accesories he asked me to give...
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B
Basavaraj_Sunkad
from Bailhongal, Karnataka
Nov 23, 2021
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Issues with Convertible refrigerator 324 ltr

I had purchased 324 liters convertible refrigerator from Flipkart in the month of January 21. We started getting issues with freezer in the month of October and a service request was raised on 25th October, but the service request was closed without resolving the issue. Instead entire refrigerator stopped working, now even refrigerator compartment is not working properly. Later it was escalated 2-3 times, and a new service request was raised,...
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M
Mohammed yahia
Nov 22, 2021
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Did I won

They sent me an email saying that I have won in lottery samsung combany UK under number [protected] in 2019 is that true...
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B
binubaby@
from Ernakulam, Kerala
Nov 22, 2021
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Samsung M21

Address:Alwaye
Website:samsung M 21

Within one year 4 months my samsung board got damaged,...
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S
from Ghaziabad, Uttar Pradesh
Nov 22, 2021
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Useless Washing Machine

I have purchased samsung front load washing machine this year just to upgrade. Yesterday the machine started showing error while switching it on I immediately complained on Samsung customer care . Today an executive from Samsung visited my place and told me that wiring has been damaged due to rat bites I could not understand how this could happen to a machine being sold by a such reputed brand like Samsung. He informed that wiring has been...
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Z
Zisha_14
from Navi Mumbai, Maharashtra
Nov 22, 2021
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Samsung AC repair issue(In warranty product)

Address:Navi Mumbai, Maharashtra.

Our samsung ac stopped working and we launched a complaint with samsung on 9th November complaint id - [protected]. We had no update for next 2 days and after making numerous calls and Tweets to Samsung India we happen to get an engineer.

Engineer checked the Ac and said he will request for a part to be exchanged, he said he will ask her madam from repair center (Shilpa) to request for a replacement of that part, This happens...
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G
Gagan1203
from Thane, Maharashtra
Nov 21, 2021
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I am complaining about UHD LED 43NU7470

Address:Thane, Maharashtra

I bought a Samsung UHD LED on 20th March’19. Unfortunately 13th November’21, it is not working. Complaint on 14th November’21, Enginer visited on 15th & told mother board gone. No worries, technical fault can come anytime. He collected Rs 1200/- & told that will correct in next 4 days. I accept it. But unfortunate part starts after 4 days & now service provider are not giving me satisfactory answer, when they will make my TV? My kids...
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L
Lkhushboo
Nov 21, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
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Product missing

No responses from the Samsung India team, after repeated emails about the product Samsung Tab S7 FE 4+64 GB wifi version .
I got an empty box with just the invoice. All the images, proofs have been sent to Samsung India for their reference. But since a week there is nothing. No follow ups. Just one answer, issue is escalated.
Order no [protected], registered email id [protected]@gmail.com...
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M
Moni Adhyapak
from Tinsukia, Assam
Nov 21, 2021
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Mobile phone

Head phones not provided...
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