Samsung India Complaints & Reviews

People buy a smartphone from a trusted brand like Samsung by their hard earned money. But it seems like Samsung doesn't care about its customers, in such difficult situations, online work has increased and smartphone plays an important role in fulfilling that, but due to some fault many Samsung phones with Exynos 9611 soc, are failing, becoming unusable. The problem generally occurring after warranty ends, then at service center, they are...

I bought a Samsung M21 mobiles on 31st August 2020. It’s been only 1 year and 2 months and I started facing the Samsung logo stuck issue. On going to Samsung Authorized service centre they found out that there is a motherboard issue and the motherboard needs to be replaced which will cost almost 8000 and it will have only 3 months warranty. Now who will spent 8000 in less than 1 and a half year and that too for just 3 months and what if...

My phone was automatically restarting again and again. So they did a software update and it was still having the same issue. So they charged RS 240 for just changing the software. Now they say the issue is in the motherboard and changing it is equal to buying a new phone. I even got to know that everyday around 50 customers come with the same problem and updating the software never works. So it is basically a way to get money. And updating...

White powder like substance is coming out from the rear side of refrigerator.

Product is : Samsung 254 L 4 Star (RT28R3744S8/HL)
B07M67M6WX...

I bought Samsung Z FLIP mobile phone ON 03/06/21 from the day one the mobile screen as problem I raised the complaint with the customer care they guide me to the Samsung service centre they replaced the screen on 24 august again the same problem in the screen today I went to the Samsung service centre 4/10/21 they checked the mobile and said warranty will not be covered I bought the mobile RS 85000 again the same problem they sold the defective...

I had ordered samsung galaxy watch4 lte on 20 sep 21 through samsung online shop and was promised delivery by 28th Sep 21 at my residential address. The full amount for the watch was also paid.
Order no - [protected]
The product has not been delivered to me till now(4th Oct). Inspite of calling customer care numerous times and writing multiple emails to samsung cust care i have recd no response....

We bought our fridge on 2014 double door with temperature adjustment on top side not it not working properly we facing problem like Defreege getting frozen and down it getting cool....

Please do not buy Samsung Color TV as they use inferior parts which get damaged within 3-5 years. For repairing a huge charges are asked by the company as the company service is not consumer friendly . It seems that Samsung do not use international quality products in Indian tv ....

Iam working as headmaster at govt hss cottonhill TRIVANDRUM.I pirchased SAMSUNG GALAXY MOBILE A32. on 18/04/2021 worth Rs.21000/- After 4 days mobile functions has some complaints and informed to the store they mad some settings and returned .Now the phone is dead.and informed to the store they directed me that go to authorised service center and clear the mistake on 01/10/2021 . At service center they format the software and returned the...

We had submitted a Samsung Galaxy Tab bought on 2017, with a complaint of charging issues. The service center person said that, if we open the tabled there is a possibility of display get defect and we have to change that too. For changing the charging connector and display she asked for 4, 000/- and I said the display is perfectly ok, why should I pay for that, she returned the tab and said we cannot provide service.
Now we had given...

Dear Sir/Madam 29.09.2021
I purchased a refrigerator (as per copy of make & capacity attached) in May 2016. It was showing some cooling issues from sunday i.e. 26.09.2021. I called the Samsung helpline no.[protected] on monday i.e. 27.09.2021 & a guy named Mr. Irshaad ([protected]) visited our residence and after checking declared that there is gas issue & suspected that one motor was also not working. He advised that some other...

Dear Samsung Team

I Abhinav Mishra from Gorakhpur Uttar Pradesh India, one of the long time loyal customer of samsung mobile.I recently purchased a M31 mobile and M51 mobile from Amazon .

I am very sorry to say that, samsung is playing dirty game and foul practices with their loyal customers

My 02 mobile M31 mobile and M51 mobile stopped working in 10 days and 7 months respectively leaded to wastage...

Samsung cheated us I have purchased Samsung s20fe device not working I visited multiple time to Samsung service center they keep denying to provide services no resolution please help me 7.5 half months I lose huge money to travel Samsung service center repair not done they keep cheating me...

I'm also facing the same problem what most of the samsung customers facing. My samsung m31 mobile getting rebooted frequently. Where service center climes its due to mother board issue and says mobile was Water damaged but there is no sign of Water damage in ldi sticker.

And they are asking me to pay 12 thousands to change mother board, display and charging port....

I have ordered refrigerator from samsung shop app on 22nd sept the fridge was delivered to me in defective condition. I raised a complaint on that same day then the company said that the defective part would be replaced but as i was worried about the condition i said i want complete replacement of the fridge then after 3 days they mailed me that they do not have any another peice so they will give me refund once they pick up my product. Then...

Hi we bought a new Samsung refrigerator 380 L and within 9 months it's stop working and many times there technicians come and fill the gas but it's still not working and now they are saying pcb and compressor is not working.what kind of this service is. They are saying they will change these. But we asked them to change the fridge and provide a new fridge as all the parts are not working. Request you to please look into it or else we need...

Dear sir,

I had bought the Samsung Galaxy M31 last year through Amazon. Almost after one year we got some problem in the phone and took it to Samsung Service center. Then we came to know that mother board is not working and asked to replace it. They said its chargeable as Warrenty period got over. We complaint about it on Samsung Facebook page and got the call from their call center and they asked to submit the phone again...

CEO Sir,

We as a family are struggling to get our Refrigerator repaired since 16/09/21.

There have been repetitive assurance from the Samsung team . Few of the interaction are captured below ..

Initially time peirod for service was 15 days however it is being extended to 30 days more .

Unable to understand the service level exhibited from Samsung team .

Non of the...

Hi Samsung Team,

We have raised a repair request for the Samsung fridge . Whenever we are raising a repair request, service centre people are closing it without taking any action.

We have raised multiple requests and all are closed without taking any action. It has been 15 days now till now issue is not resolved.

iI is horrible and unprofessional behavior from service centre people which need...

I have complained of my refrigerator on 15.08.2021 to Samsung on phone please note the contact no. [protected] for my refrigerator not cooling properly. They booked my complaint. Same day two person came to my house and said their is a gas leakage issue in your refrigerator. The total charges of gas reselling 3, 200 . I have paid the amount and receive the bill to the name of Shree Balaji Aircon Service.

After 2 or 3 days i...