[Resolved]  Samsung Electronics Co. Ltd — Display white & software update

Address:

Kolkata, West Bengal

I am very much surprised of your esteemed organisation because I have purchased a cell phone vide model no.S7392 On[protected] for Rs.7, 200/- from Fast Information Centre, Kolkata - 700086.On[protected] facing problem at the time of operating no calls have been received. Noted at Fast Information Centre they told that problem is settings. They change the setting and cell phone was running. On[protected] again facing problem no display was found in my said cell phone. Noted at Fast Information Centre and they clear the problem. Again on[protected] seen my said set that no functioning. Noted at Fast Information Centre they taken the said set from me and mentioned the problem as subject mentioned above.

I am very much surprised of your esteemed organisation like you that from the date of purchase facing problem three times which I had not expected from your organisation. Due this problem I am loosing business.

Please take necessary step immediately and requested you please any new model can be marketed before checking first at your end.