Samsung Electronics Co. Ltd — Mobile replacement | |||
I bought galaxy grand duos gt-i9082 eigth months back. From the date of purchasing itself iam facing so many problems in my device. 2 months back they replace my mother-board itself. I asked for replacement from the first month of my purchase.But they refuse to replace and keep on telling so many reasons for this. Today i my device display gone. I again hand-over the device to the service centre. They told me that they need one day observation. Below are the problems that i have in my phone. 1. Auto-switch off 2. Gallery hanging 3. Display gone completely ( they officialy confirmed there is no water-logging) 4. Fast discharge of battery. Heloo samsung... Why cant you understand our troubles. I didnt ask you my money back. Rather i asked for replacement for the faulty device provided by you. If i cant find the satisfactory solution, then i will go for legal actions by using the documents regarding your service activities and the evidence of your service centre employee attitude towards us. - gowtham-+91-[protected]-chennai. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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