Samsung Electronics Co. Ltd — Note3 neo new mobile dispaly problem

Address:Pondicherry, Puducherry

i had purchased a new Note3 Neo on 14.09.2014, it has a display problem from the 1st day itself, i shown it to samsung customer care center in pondicherry, but they are unable to resolve the problem. i talked to the manager of pondicherry service center also, more over that they are trying to convince me. i talked to your customer care over phone call, but they are also unable to resolve the problem, ref no [protected]. then how to resolve the problem, the mobile is not used for even a single week. i asked them to replace the mobile, but they denied that also please help me to solve the problem. Mobile details Model: SMG-N-7500 IMEI No: [protected] Battery No: YS1F210MS/2-B Charger No: SC1DB23BS/B-E, Mobile purchase bill no: 5413, TIN No: [protected] Mobile purchased date: 14.09.2014, Mobile given to service center date: 20.09.2014 Mobile given to me without resolving my problem on 24.09.2014 Retailer details shop no: 417, Anna salai, anna complex, pudducherry-605001 Ph No: [protected]. samsung mobile service center details Manager Name: Prakash, No.635, MG Road, Thippu Sahib Street, Pondicherry-605013 Mobile No: [protected] customer care service reference no: [protected] so request you to please help me to resolve the problem, thanks, Regards, Yaswanth [protected]
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