Samsung Electronics Co. Ltd — plasma tv picture not working

Address:Hyderabad, Andhra Pradesh

SIR,
i buy a tv from reliance digital at dated 12-12-12, but i used tv on[protected], my tv disply is gone on[protected] . i informed to samsung costmer care, those people will come at next day, technician said there is major problem, you will go to kukat pally service centre, , then i will take unit and gone there, after tha technician said disply pannel is gone you have replace it, cost rs 16200, u pay amount then we will do it other wise we cont do any thing as per bill warent is over as per bill, you should pay amount they said like that,
when i am buying product relisnce digital people said you will pay rs 4000, we will give extra 2 years warrent but i am not taken because samsung product will not come any problem,
but now i am facing problem, plc try to help me, now i am not able pay to that much amount, i purchased on emi basis ta credit card,

thanking you sir
yours faith fully
m.janardhan
hyderabad
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18883
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information