[Resolved]  Samsung Electronics Co. Ltd — "UHD TV 40 inches": no smooth picture!

Address:Bangalore, Karnataka

Hi, Considering mailing you as my last resort to get rid off this product. I have got this TV on 6thJuly2014 and after couple of weeks I realized that whenever we watch this TV there is pain in eyes because of quality in picture, post checking again in Samsung showroom I saw that this product itself is showing jitter in picture and other TV products are not doing the same thing. I am really unhappy after putting 1 lac rupees for this product and now even customer care of Samsung is not acknowledging my problem, as they are not literate enough to understand the term "Ultra HD".Sir I can put more money and go to higher model or I can switch to some other model of the same cost where picture can be seen smoothly on screen. Do the needful by understanding my genuine problem.I have sent same mail to CEO and to executive office as well, hoping someone will take some customer friendly action. Purchased from Samsung Shoowroom, Raj Electronics BTM 2nd Stage Cheers, Rahul[protected]
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Aug 14, 2020
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