[Resolved]  Samsung Electronics Co. Ltd — Samsung Service center

Address:

YSR, Andhra Pradesh

I have got a Samsung NOTE 8 (GT-N5100) phone which I purchased in Riyadh last year. It's not charging although it shows it plugged up and under battery settings it says it's charging. It is about 10 months old, and I think it is still under warranty. I took it to the local authorized service center "Samsung Mobile Service Centre Kadapa (address : 2/1109, Pushpagiri School Building Complex, Kotha Reddy Women College, Nagarajpet City : Kadapa Andhra Pradesh, India), where the service person bluntly rejected to listen or take a look at the device giving an excuse that they will not handle any phones/note purchased abroad even though it is in warranty. I would like to know then what is International warranty for? I want the concerned authorities to take necessary action against such service centers, and provide me an alternative for the service.