Samsung Electronics Co. Ltd — samsung tv complaint

Address:Salem, Tamil Nadu

sir my name is N BABU, residing at mettur, salem district, i have lodged a complaint regarding my tv problem, engineer came and took the board on june first week.today(30/7/2014) assembled fault board without doing any repair.customer service is useless one. simply enjoying in attending phone, telling same false information still now they tell spare should come from noida, we have repaired the board, now they are telling old tv unable to repair.if they tell earlier we would buy new tv or outsider can repair the tv.having circuit board with them for two months now they r telling like that.samsung customer service is fraud service, we won't entertain samsung product, we will not samsung family here afterwards
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

sir
my name is N BABU, residing at mettur, salem district, i have lodged a complaint regarding my tv problem, engineer came and took the board on june first week.today(30/7/2014) assembled fault board without doing any repair.customer service is useless one. simply enjoying in attending phone, telling same false information still now they tell spare should come from noida, we have repaired the board, now they are telling old tv unable to repair.if they tell earlier we would buy new tv or outsider can repair the tv.having circuit board with them for two months now they r telling like that.samsung customer service is fraud service, we won't entertain samsung product, we will not samsung family here afterwards


ph [protected]
address, s/o s.v.natarajan, 13/1-170 railway line street
pudusampalli, mettur-3

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information