[Resolved]  Samsung Electronics Co. Ltd — washing machine part discontinued - complaint # [protected]

Address:

Bangalore, Karnataka

Hi, I bought a samsung washing machine 4 years back assuming its worth buying samsung product. But I was wrong. The machine has problem with the pcb board and the part is no more available anywhere! and when I complained about the issue, till date no one called me from the customer service to explain what to do next. Every time, I call the customer care, they take 10 minutes asking about address, name, phone number, machine type, etc, etc. only thing that is left is to know my kundali. May be that I have to share, else they wont call me. I am surprised...how can you stop producing the spares within 4 years for a product which was top seller!!! can samsung explain this? I am worried now as what will happen to my existing Samsung electronics because they might stop working any time...Better that I stop buying these junk products now on.