Samsung — Facing problem with samsung device n pathetic customet service provide by mangal murti service center

Address:

Thane, Maharashtra

Hiee Guys i will recommend you all to stop using samsung devices its has n pathetic services i had purchased a device SAMSUNG GALAXY GRAND 2 AND I M FACING THE PROBLEM WITH DEVICE AND ALSO WITH BATTERY GETTING DRAIN VERY FAST SO I HAD APPROCH THE CUSTOMER CARE SERVICE CENTER IN THANE WEST BY THE NAME MANGAL MURTI AND WAS SORRY TO SAY U THAT THEY PROVIDE THE PATHETIC SERVICES 1ST I HAD SUBMIT MY HANDSET ON 17 THEY HAD KEEP THE PHNE FOR 2DAYS AND SAID ALL TGE PROBLM IS RESOLVE BUT WAS FACING THE PROBLM AGAIN SO VISITD IN MAY MONTH THE EXEC NAME BY KIRAN ... THINKS THATVHE IS THE OWNER OF SAMSUNG EVERY TIME GET THE SAME REPLY THAT U HAVE TO SUBMITT THE PHNE N NEED TO KEEP IN OBSERVATION THEN AGAIN SUBMITTED THE PHNE AT EVENING TRYING TO CALL ON PATHETIC NUMBERS GVN ON THE BILL NOBODY BOTHER TO REC THE CALL N ATLAST LEAVING ALL MY WORK HAD TO VISIT SO THE FUNNIEST REPLY U HAD GOT WAS MY PHONE WAS KEPT IN OBSERVATION N AT THE TIME I HAD SUBMITT MY PHNE THE BATTERY WAS 61% AND AFTER ABSORVATION ITS STILL 61% THE PHNE WAS KEPT ABSRVATION FOR AROUND 7 HRS ...WHN CHECK WAS GET TO KNOW THAT THERE WAS NO SIMCARD PHNE WS NT EVEN CONNECT ON WIFI THEY HAD JUST KEPT THE PHNE ON ...GUYS LETS EDUCATE UR EXEC BEFORE ACTUALLY U HIRED TO PROVIDE THE CUSTOMRR SUPPORT I HAD APPLIED FOR SAMSUNG S6 BUT GETTING SUCH A ROYAL SERVICE I HAD CHANGE MY MIND LIKE ME THERE ARE MANY CUSTOMER THEY TOOO HAD CHNGE THE MIND N NEVER PURCHASED THE SAMSUNG ANY MORE guys other than u china handset service center provide better service ...the last thing is that we think samsung was best device provider but service center are hope someone take it seriously i had gvn my device at service center but thought that im in hospital every sentence end with observation guys we are in 21st century where bypass operation complete in 6hrs but still for sloving small issue samsung service center requires 2days for observation My contact no is [protected] email [protected]@gmail.com