[Resolved]  Samsung India — 4 Samsung Mobiles damaged within 8 months no service received from SAMSUNG

Address:	401107
Website:	SAMSUNG INDIA

Since my last reply, I have not receive any solution for my Samsung mobiles which are now only a toy for me and all loss of my hard earned money. I have tried to talk to your customer care numbers but all the extension numbers are invalid. Finally, I have connected to a number and talked to samsung executive Ms. Shruti during 13:13 hrs to 14:13 hrs today and she has informed me that she has no solution at present and connected me to the her higher authority Mr. Ramesh Kumar but no solution provided. At Sansung gallery also they have informed me that my mobiles can be repaired once mother board will be available. Is this the way Samsung is cheating the customers. While selling the product lots of promises are made and all are to make customer full which one understand after his/her mobile set gets damaged after purchase within 4 months. Now after all my requests and pledge I hereby wants to inform you that I don't want any repair I simply want replacement of my product with the new one at the earliest. Since I am going to outside the city today I have to purchase a new mobile once again with my own money with extra cost. This is for your information and action that I will be returned by 15th of this month and after that I will directly put the complaint with Consumer Court and there the matter will be taken care by them with Samsung and also I will Tweet/Facebook/Whatsapp the worst scenario of Samsung support and its products quality and also the loss of money for purchasing Samsung mobile.
Further most, it is also to be mentioned that within a period of 4-5 months I have purchased 3 handsets of Samsung and all are waste of money and now I am begging like a beggar in front of Samsung India for repair of my new handsets which Samsung India is incapable to repair and wasting my time and money as well. I hereby declare that either Samsung should replace my damaged handsets with the new one or else refund/compensate my money for all the sets in full. If either of the things are not done, I will take the matter to Consumer Court and provide all relevant documents to them as and when required since I have all the bills for the handsets purchased.
The request bill numbers given at Samsung gallery are as follows:- [protected]/[protected] and documents attached for reference. Please look into the matter and resolve within the stipulated period as mentioned in the mail, failing to do so will be taken into action legally through Consumer Court only.