[Resolved]  Samsung India — About mobile (bad and delay customer service)

Address:	West Tripura, Tripura, 799001
Website:	www.consumercomplaints.in/new_complaint

Sir, i m writing this because of bad and delayed customer service, i had bought my samsung j7 on march 2016 and previous month i have given it to local samsung servicing centre due to display blinking problem, so it has been 2 week they are not providing me the exact date when they will provide me the mobile, i have visited there many times, called several times but the answer remains the same, 'call tomorrow or call day after tomorrow, or come tomorrow' so being a globalised well named brand i guess its not the proper way to treat a loyal customers like this, harassment is not a big issue i agree that people working their might be busy but i have seen it in a other way, but my problem is that why don't they give me the exact time and being in a smart phone trend i don't think people are carrying 2-3 mobiles with them because i have submitted my mobile their and i have no other option to do or to collect my official works. so please kindly as a customer of samsung i guess it will help me out. and i m sending the copy of cash memo because original had been kept by them and the receipt copy that they have given to me. thank you.