Samsung India Customer Care

Samsung India Customer Care

Samsung India Electronics Private Limited

2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square, Old Golf Road, Gurgaon Sector-43
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Tollfree:
1800 3000 8282
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73
44
1800 266 8282
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32
21
Phone:
+91 89 3993 9899
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47
27
Support Center

Store Locator

Samsung Head Office
2nd, 3rd & 4th Floor, Tower C,Vipul Tech Square, Old Golf Road, Gurgaon, Sector-43, Gurgaon – 122002
+91 12 4488 1234, +91 12 4488 1415, +91 12 4488 2122

Regional Offices
Mumbai
View More Information...
Satisfactory Rating
2%
Complaints
8046
Responses
411
Resolved
52
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Samsung India related photos (873)

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Samsung India Customer Care related pictures (873)

Samsung India Complaints & Reviews

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Samsung India — Samsung Galaxy A7 Screen Heating And Back Camera Problem

 neelofar2016 on Feb 13, 2016
Dear sir i am Neelofar and use samsung mobile from last 3 years and purchase a samsung galaxy A7 mobile in Nov 2015 and found few problems in mobile like its screen heating and mainly face problem in back camera not clear and pics not clear in comperation of other Samsung galaxy A7 and when i go service center of samsung they only doing format the mobile and update it but still problem not solved and mobile not more then 3 month old Dear sir i want to need full help and want to change my mobile from company becuase screen heating problem is very risky for my health when its battery get blast we...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Harresmemt by service centre for not repairing my mobile.under warranty.

 Abhinav Narayan on Feb 13, 2016
I bought an s6 edge plus along with clear view cover from chennai aftrr got scratches on screen. Samsung had ordered for such phones to have free change of screen. I visited the service centre and the manager agreed to changing the screen but due to unavailability of the product i was told to wait for 2 days. Insipite of asking for a job sheet i was refused citing reason that after any repairs are done only then a job sheet is given.After 5 working days i tried calling the techno care service centre in tambaram on the mobile number given by them it went unanswered and now even samsung customer care...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Microwave oven not heating

 thattha on Feb 13, 2016
Product ME73AD-B/TCL, SN-J6WY7WBFA01492X, no problem with electric supply. Product not at all heating, though light is on, plate is moving, food is nit getting warmed....
Complaint comments  Read comments Complaint category Other

Samsung India — Customer care service of samsung service center

 rameshvish on Feb 13, 2016
Hi,
I Ramesh Vishwakarma purchased (Samsung Galaxy Core Prime) IMEI No : 357386062731981 on 17th feb-2015. From the day of purchased i continuously facing problem of Network drop issue also visited 4 times in customer care service center (0003354105--SKY CELL) in kandivali west but every time service center they are only do software update also they are saying change sim card i do what ever service center representative but my problem still remain the same.


Thanking You
Ramesh Vishwakarma
9920773367...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung Moile A7 — About sim tray problem

 praveenalw on Feb 12, 2016
Grievance Cell
Samsung India.

Dear Concern,

With all due respect, I wish to bring to your notice that I purchased a Mobile A700 Galaxy A-7 Samsung from your authorized vendor on 06.05.2015. I was fully confident about the quality and customer service reputation of highly esteemed brand like Samsung and I am a regular use of your brand.
Further, I regret to say that the experiences I had in recent days were so shocking to me that brand like yours how could have so careless, irresponsible and unsupported service centers. My bitter experiences are as follows:
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Service center not provided services free service

 chandanghosh4 on Feb 12, 2016
I have purchased Samsung galaxy 3neo, IMEI. 352607062387060 on 24/04/2015 but chip reader not working due to manufacturing fault. I want to replace my mobile. But at present your service centre at Contai location deny to provide me service. Pls confirm me to availability at contai service centre....
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — 16gb microsdhc card

 angelus on Feb 11, 2016
I had orderded a 16gb class10 branded samsung microsd card but it was not working properly...the card is not able to receive or store any data...
i had complaint about this before also but i had not got any proper response from ur side...
m really dissatisfied from ur book my offer site...
i am in a great need for this...so please exchange or return my money back as early as possible...
if needed u can also contact me on 9155809828...
M WAITING......
Complaint comments  Read comments Complaint category Electronics & Appliances

Samsung India — A samsung tv, led

 Beladevan Ganga on Feb 11, 2016
To
M/s Samsung.
Sir,
On 10th June 2014 I purchased a Samsung TV, LED VA46F5100 S/N MOWN3PBF 100269 from M/s TV House, Alappuzha. @ Rs. 70, 900/=.
On this 6th Feb.2016, while watching TV, video from the screen got disappeared but the voice was there. That means I could hear the audio but not able to see anything on the screen.
Immediately I have contacted M/s TV house, Alappuzha and explained my experience. They told me that the warranty period is over and advised to contact the service center.
Accordingly, on 8th Feb. Mr. Nibin, the Service Engineer inspected...
Complaint comments  Read comments Complaint category TVs

Samsung India — Led installation

 Desmond Massey on Feb 11, 2016
Hi

have bought a led in the month of DEC 2015 & the installation of that led has not been done... after taking followup with on toll free no by registering the complain 3 time still my led has no been installed. i have taking the followup from last 2 months & executive is responding that due to some technical issue we are unable to connect samsung service center. is this the service which they provide t customer.. once the led is been bought after the that there is no value of customer.

pathetic service provided by samsung. in future will not refer any one to buys...
Complaint comments  Read comments Complaint category TVs

Samsung India — Samsung care not working

 Ramish Khan on Feb 11, 2016
Samsung care is not working in malerkotla from 3 days when i go there they say system is not working.i get harrashed from this...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Samsung E7 mobile

 deenos on Feb 10, 2016
Hi
I got a Samsung mobil on august 2 2015 it's brand new mobil I purchased in poorvika mobile shop in pondicherry the mobil was good for three months after that I faced issue in camera while taking pics in night times grains and lines and the image was worst I took it to nearby service centre in pondicherry at rediyarpalayam and they said server issue whenever I go at last they took the mobil and said motherboard and camera is complaint they said they changed it by evening and after I reached home I faced the dialler light pad is not working and the touch is slow I checked wit samsung tutor...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Samsung India — My samsung phone was stolen.

 Rajupawan on Feb 10, 2016
My samsung mobile model no. GT-S7562UWAINU was stolen on 10/02/2016 at about 2:00pm the IMEI no. *359164/05/796755/7* and *359165/05/796755/4* And mobile no. 09417328902 kindly take necessary steps to block the phone. Pawan Attri NEW Shastri Nagar, , Pathankot, punjab, pin-145001.(india)...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — No support from customer care and service representative

 RameshY on Feb 10, 2016
I made a request through phone call on the customer care number on 09-02-2016 evening time. The request was that No volume coming from the Samsung TV model no SLIM DNIE Jr. Request number is generated as 4209128088. Customer care representative assures to resolve the issue on next day i.e 10-02-2016 by sending service engineer by morning 8:00 AM but i have not recieved any call till mid noon. I again requested to customer care again he assure same that service engineer will visit shortly by today but no visit till 3:00 PM. Again i requested to customer care for the same then he told that this request...
Complaint comments  Read comments Complaint category TVs

Samsung India — Washing machine

 Prafulla KumarPanda on Feb 10, 2016
I bought a front load Washing machine in Oct'2014.Nearly one month before the machine got defunct and some cut wires were found below the machine, I suspected due to invasion of rats inside the machine. I found four holes behind the machine not protected for rats.When I lodged a complaint to the toll free no., the customer care executive told me with irritating language that we should keep the machine in such a place where there would be no rats.I got astonished with such answers.Any how, service engineer came to my house.They informed me that the personnel who installed the machine have not put...
Complaint comments  Read comments [1]Complaint category Appliances

Samsung India — Service failure

 Nagabandi Kishan on Feb 9, 2016
Please refer my permanent account number 8428977503. on registration of my call, your mechanic Mr Kaleem came to my house along with other 2 mechanics on 30.01.2016 to do servicing my AC. Instead of cleaning, he opened every thing and with an extension wire brought with him, kept in the plug and kept other end on PCB resulting a spark came. then he closed the AC without cleaning AC left the house. before leaving the house, he told me that PCB is not working . it is to be changed. And further he told me that after replacing PCB still AC not works, any other item also may be needed.

I...
Complaint comments  Read comments Complaint category Products & Services

Samsung India — Newly purchased washing machine not working properly

 jitender punia on Feb 9, 2016
I have purchase a new fully automatic top loaded washing machine 7 kg of samsung company but its washing quality is very bad . it doesnt removes stains properly .please exchange my machine with some other model...
Complaint comments  Read comments Complaint category Washing Machines

Samsung Mobile — Didn't get my refund

 ks.raimajhi on Feb 9, 2016
I have submitted my handset on 28.11.2015 for repair. Its not repairable . They are not refunding my money and still after more than 80 days the handset is at service center. None of the surety is given by the company. I am very frustrated from samsung mobile....
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Samsung LED TV 40C7000

 emuralidhar on Feb 8, 2016
I purchased LED TV on 4.4.11. From yesterday TV remote not working properly. Message in TV screen is appearing number of times continuously as ''No external devise found. Check the connection status''. Kindly send your technician to solve the problem immediately. Mobile No.9490958085...
Complaint comments  Read comments Complaint category TVs

Samsung Service Center — Samsung mobile j2 4g

 sarojsamanta2 on Feb 8, 2016
I Saroj Kanti Samanta, Mobile No. 9434623491 brought One samsung Galaxy J2 4G mobile phone
from M/s MAA DURGA TELECOM, Contai, West bengal, pin-721401 with bill No. 2142 dated 03/10/2015.

Yesterday evening on 07.02.2016 when I was scrolling through my mobile, 3/4th of the screen suddenly
went blank. Today on 08.02.2016 I had given it to the authorised samsung service centre for repairing.

They examined the phone over 30 minutes and told me that lcd of the phone has broken although it is
not visible. I repeatedly try to convince them that there...
Complaint comments  Read comments Complaint category Mobile Handsets

Samsung India — Samsung washing machine wa62h3h5qrp

 aditya7891 on Feb 8, 2016
I was specifically told at the time of purchase and by installation engineer that the washing machine I had purchased could be fitted with a hot water connection later at an extra cost. Hoever now I am told by the so called service engineers that there is no provision for a hot water connection on this model. I find this horribe and cheating on the part of samsung to sell their product. its a 6.2 kg wa62h3h5qrp samsung top loading washing machine...
Complaint comments  Read comments Complaint category Washing Machines

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