Samsung India Complaints & Reviews

I bought Galaxy M34 on 18 Jan 2024 from Dealer Gopal Mobile Fatehpur 212601.
Next morning I reported him about battery drain mobile camera and hanging issues but he refused to refund.
Next day I visited service center as requested by samsung customer care but all in vain they refuse to refund.
My device still have same issues.

Not only my device but all Galaxy M34 have the same issue informed by samsung...

I've placed pre-order for S24 ultra on 20th Jan 2024 and decided to cancel immediately after 2 hours. There was no cancel option on the website and hence reached out to customer care via call, chat and emails. Every time they said the order will be cancelled and their dedicated team will contact me over email or call.

To my surprise, I've got part of the order delivered today at home when I was in office. I'm about to get remaining...

My Samsung TV is still under warranty, I bought the TV in March 2023, now crack is showing on the screen of my TV. But neither the TV nor the screen is damaged, but the Samsung service center is not repairing the TV under warranty because they are saying that there is physical damage.But there is no damage on the screen or TV.

My request is that Samsung department should repair my TV under warranty as there is no physical damage.But...

This complain regarding cancellation of order no [protected], i had ordered this phone on 18th of Jan 2024, but after few hours i decided to cancel the order and called customer care regarding same, and they sent me a email that order will be cancelled with in 24 hours, since there is no cancel button on their website i had to call them to get it cancelled, after that next day i got call that this to confirm that order will be cancelled,...

This complain regarding cancellation of order no [protected], i had ordered this phone on 18th of Jan 2024, but after few hours i decided to cancel the order and called customer care regarding same, and they sent me a email that order will be cancelled with in 24 hours, since there is no cancel button on their website i had to call them to get it cancelled, after that next day i got call that this to confirm that order will be cancelled,...

Hello!!

I am writing to inform you about the faulty washing machine that I have purchased from Snehanjali electronics & trading pvt ltd store. On the 26th of October 2023; copy of invoice enclosed.I bought a brand new Washing machine. However, after a few weeks o[censored]sing it, several problems started to appear on top screens of error 4C.

When I try to Wash clothes, the system either crashes or a 4C error is shown....

My Samsung F54 phone is permanently locked by Samsung while I was using my phone, it was locked by company, I attempted the PIN as set, but it was not accepting my PIN then It got locked without giving any warning of wrong pin then phone got permanently locked by Samsung for unsuccessful attempts....

Iam using samsung m52 5g.. suddenly its got green line on display on 31/12/2023. there is no physical damage or other damages.. also no software update done. when i contacted service centre they asked me about 6000 to repair.. but its not my fault.. so please a decent solution. as fast..

name:- Madhukumar
ph.no:- [protected]...

I have been using this model close to 2 years. Ever since its warranty period of 1 year got over, it started giving troubles. 4 months back I had to change its charging pin as the phone was not getting charged. It costed me a 1000Rs. Now the display has a pink vertical line and the customer care personnel says that the display needs to be changed for a sum of 7000Rs. I use the phone sparingly and with due care. Despite which I am facing all...

Hi team,
By mistake I have bought a Samsung microwave, it’s troubling me a lot.
It’s been 3yrs now and the same display unit is gone for 4 times now. Cost of the product is 12k and the amount and service for this device costed more than 12k(to me and for the company). I don’t expect this from a company like Samsung, the product is bad(as I need to change the same part every 6 to 7 months) and service and spares are even...

Team I brought s22 ultra 1 year back suddenly It stopped working I showed to service center they told motherboard issue directly its cost of 40k but is is not under warrenty how 1 lakh cost phones will causes such type of issue I showed outside because they told we can't repair we can replace, I brought this for 1 lakh again after year need to spend 40k its totally disappointed with S22 ultra I went for 2nd option for outside repair they...

This complaint regarding of Harassment and demanding amount ₹3450 within 1 year guarantee period of my Samsung TV Remote.

Service request number [protected].

I am valuable customer of Samsung company. My Remote sensor not working properly from the beginning. I complaint costumer care manny time but they given solution on temporary bassis not permanent. I purchased new Samsung TV before 3 months, but from beginning...

We have purchased brand new double door refrigerator on 16-Sep-2023. They have delivered on 17-Sep-2023 and technician from Samsung came for demo and identified compressor issue and recommended for replacement. We received replacement refrigerator on next day. Samsung technician came and gave demo and it was working for next 3 days. After 3 days, it was not cooling, we called Samsung Customer Care team. Technician came and try to identify...

My phone was locked by samsung and unable to unlock.
Samsung service centre told that they have to factory resetting to unlock that means my all memories photos of my kid will be erased.
All my important documents will also be erased.
I don't want that to be erased but no one from samsung is helping.
There should be some way to get rid of this problem...

Hi, Sir
This is sushil from india, currentrly i am in saudi arabia, While landed here, my phone asking for mck code .i am unable to use my mobile network for 2 weeks. i alreday contact to sumsunj sa, they are saying, you will get this code from where you bought this mobile.

MY ORDER ID IS:[protected],
[protected]@gmail.com...

I had raised my first complaint [protected] on 11/0ct/2023 to report a cooling issue with my single door refrigerator. A technician from NewTech services visited on 13/Oct/2023 to diagnose the issue and confirmed that the compressor is faulty and needs to be replaced under warranty of 10 years. The same has been replaced on 1/Nov/2023 by the technician . On the same day, we noticed that a lot of noise was coming out of the compressor which...

Dear Sir/Madam,

This is regarding a consumer harassment case that i have gone through during past 03 years post purchasing a Samsung Television model from the Reliance Digital Showroom located at Electronic City, Bengaluru, India on Dt. 18th October, 2020.

Please find the invoice copy of my purchased product attached herewith.

Below is the summary of mental harassment and pain and time that i...

In one year Samsung M31S mobile completely dead and it's motherboard not working. Service centre says it's replaced in 85, 00. In this amount I have purchased new mobile. I have previously heard that about Samsung all products by people, they says Samsung all products are very bad & now I will phase same problem. It's product prices is hugh & repair cost is half to its orginal amount. *I REQUESTED TO ALL DONT BUY ANY SAMSUNG PRODUCT*. it's...

Hi,

This is informed to that i have visited at service center deny summiting the handset, He is saying handset is damage,
but my handset is not damage only back cover damage so i am ready to pay back cover charge,

1st my simple query handset fold stuck why without any reason that time my handset is working condition no damage excluding back cover.
all service center staff talking about abuse...

I buy a Samsung Galaxy S23FE and the same day (when i open the sealed newly box open) the battery drain and heating of handset but sales spoc tell the phone would be settled down shortly.

When I was visited to authorized service center, they installed software again the software, but the problem is the same for draining battery, also the service Centre spoc tell that the issue has fixed but still it persists....