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Samsung India Complaints & Reviews

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Last updated Apr 18, 2024
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Samsung India reviews & complaints page 3

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J
jaivaish
from Chennai, Tamil Nadu
Nov 21, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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Reminder 483- Worst CEO response system- Day 76 passed-Again nonsense response issue- Refund not received

Address:Chennai

Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???
br...
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T
Tselhun
from Darjeeling, West Bengal
Nov 21, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
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Samsung mobile mother board change taken 19 days in samsung service center Darjeeling

Address:Samsung Service Centre, HD Lama Road, Darjeeling

I have given my mobile phone to samsung service centre Darjeeling for replacement of mother board for Rs. 7500.00 on 31st October 2023. i have paid Rs. 1000.00 as advance for the mother board. it took 19 days and i had to cancell it due to delay service. I have visited 5 times to collect my mobile phone. But saying tomorrow and tomorrow. When i asked on phone call that i do not need now due to delay service and i need refund of amount after...
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A
Akanksha M
from New Delhi, Delhi
Nov 20, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
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Refrigerator 415 litres 2-in-1 convertible

Address:Lajpat nagar 4 delhi

I had purchased refrigerator in june 2021 . Its been 2 years only and it has a cooling problem due to gas leakage as its gas filter pipe us corroded and its not under warrantly. Pathetic samsung refrigerators...
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S
Srianth Sadun
Nov 14, 2023
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Account

Address:Accounts

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 38 days,
my account has been suspended.

40 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show...
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R
Rocky subba
Nov 13, 2023
Nov 14, 2023
This thread was updated on Nov 14, 2023
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Display discolor twice a year

It is very unfortunate that my samaung tv's screen has got color malfunction and display screen is not working. This problem arises second time even after purchasing of tv with in a year....
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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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M42 motherboard failed after software update

Motherboard failed after software updates in June 2023. Service center not following SOP and involved in unfair trade practice. From June 2023, mobile is still at service center. They offered paid repair with discount while I am not ready for the same as issues raised due to software issue....
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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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Motherboard failed after software updates. (M42)

Received software updates on 30 May 2023 and same was updated. On 3 June 2023, reboot issues was started in mobile. Mobile was not physical nor liquid damaged. Twice time visited service center. They were not following SOP. And involved in unfair trade practise. Till the date mobile is not repaired and they are asking for repair charge and I am not ready to pay for the same as issues raised due to software updates. If it will not repaired...
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A
Ashish143mirchi
from Dhenkanal, Odisha
Nov 11, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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Software complications

I am Ashish kumar parida, currently having a handset of samsung galaxy F54 5G.
Recently someone breached my phone screen lock pin and some how reset that pin and then turn off the remote unlock option and then in find my mobile lock it from the same phone. When I firstly try to unlock with my pin it denied and after certain trials I end up locking the device permanently. In the screen it shows to go for service center but when I arrived...
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M
M.Shamshuddin
Nov 9, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing machine has 10 years warranty for motor now technician says that company have no spares

Address:28-6-391-4, Housing board colony. Anantapuramu

Sir,
Good evening,

I have a samsung washing machine which was purchased in the name of M.Shanaz, (my sister) in Hyderabad in Jan 2015. It's 7.5kgs digital inveter motor model with ten years warranty for motor. I have raised service request on[protected] technician came on 6th Nov and after checking he informed that I have to replace the motor and wiring kit. Then I requested him to place the order for spares as lost...
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A
ashish_181089
from ujjain, Madhya Pradesh
Nov 8, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
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Received damaged TV display, Need Denial letter from Samsung

Bought A Samsung 55-Inch TV From Flipkart On 28 Oct 2023(Delivered On 30th Oct). Once The Item Was Delivered, And A Samsung Engineer Came For A Visit, The Display Of The TV Was Found Damaged During Installation. On Reaching Out To Flipkart, They Asked To Reach Out To Samsung. On Reaching Out To Samsung, They Redirected Me Back To Flipkart, And Then Flipkart Mentioned That They Wouldn't Be Able To Proceed Further Until Samsung Provided A Denial...
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M
MadhurL
from Hyderabad, Andhra Pradesh
Nov 6, 2023
Nov 11, 2023
This thread was updated on Nov 11, 2023
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Samsung M21

I have buy 2 years before Samsung M21 from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . My last phone i have used for 8 years with lot of Faith i have got this phone. From Samsung we never expected such Products.Please do needful....
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A
Aaryan Tibrewal
Nov 6, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
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Order not received

I ordered a phone on 1 November
I hav not received my order it's delevery date was 5 November,
I asked at Samsung helpline number they said they don't know when will it be delivered it's been 5 days since I ordered
Product - s21 fe
Order I'd - [protected]...
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H
HarshMathew
from NOIDA, Uttar Pradesh
Nov 3, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Employee for False Job Commitment

Address:Samsung India Phase 2 Noida

Dear respected Sir,

My initial interaction with Ravender Nagar took place on 10 October 2022.
His designation is Purchase Manager
False Job Commitments: During our initial communication, MR. Ravender Nagar made a series of commitments and assurances regarding the job that later proved to be false.
Shockingly, Ravender Nagar went on to solicit a bribe from me in exchange for a favourable interview process...
+1 photos
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N
NAZEER Ma
Nov 2, 2023
Nov 5, 2023
This thread was updated on Nov 5, 2023
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Mother board

Address:Iqbal nagar pallimukku kollam kerala pin 691010

I have buy 2 years before F41 Samsung from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . Thanking you Femina Nazeer [protected]...
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L
Lucky013013
from Visakhapatnam, Andhra Pradesh
Oct 30, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Motherboard dead of m31s

Address:Visakhapatnam

I have been using m31s for 1.5 year recently
Its dead and getting turned on i don't know why i visited service center they say that mobile is damaged you have replace it. It cost around 7 k i didn't understand why i have to pay 7k for company's mistake due to software or hardware even brands like oneplus changing their display when they done the mistake i don't understand why samsung didn't respond to this problem for many customers...
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M
Mannu5767
Oct 28, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Not accepting defective return

Order # [protected]

Samsung not accepting the return of the microwave I bought online from their Samsung store. Their return policy is a joke. Every department is transferring me to each other. No one is wiling to help....
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D
diff_2013
from Pune, Maharashtra
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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No demo given though scheduled

I was interested in this LS27CM500 27 Inch Smart monitor.
I had a few pre-sales queries which the expert(?) on chat could not answer. They asked me to schedule a demo by Samsung by visiting a particular website.
This was a good practice, an online meeting where they give a demo.
I scheduled it for 27-Oct 4 PM.
I got meeting invite and OTP.
I logged in at 4 PM and there was no one. I waited for 5 mins, again...
+1 photos
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V
Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money For Phone

Website:www.samsung.com/in

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
+3 photos
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V
Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money For Phone

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
+3 photos
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B
Bugh
from Rourkela, Odisha
Oct 27, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Refrigerator

Sir,
Chemical smell is comming when opening my refrigerator door. Please take urgent action....
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