Samsung India Complaints & Reviews

Hlo sir,
Mai makhu mein rehta hu maine Ac purchase kiya tha aur maine isko install karwane ke liye customer care ko call ki customer care ne btaea k aaj engineer Ac install karne aa jayega. Maine sara din wait ki aur dobara customer care ko call ki wo bola ki engineer aaj pka ayega wo nikal chuka hai apke ghar ke liye lekin abhi tak koi nahi ayea.maine dobara call ki to customer care person bola k engineer monday ayega.help me and...

Bought Samsung AC in March'2016 .Its compressor has already gone bad and stopped functioning just after the 1 year warranty is over. Very poor quality product. Since the compressor is under 5 year warranty i expect it to be replaced asap but your customer care and technicians are non responsive . I am very very disappointed by the product as well as after sale services. If this issue isn't solved asap, i will stop buying any samsung product...

Dear Sir/Madam,

I am very much dissatisfied with the service and behaviour of people working over their in samsung mobile service center in Skyphone Enterprises @ Bhiwandi,

I have been purchased Devise On 24th July 2016 and So on as Per Your Company Warranty Guidelines 1Year warranty is Been there for my Device,

On 28th march 2017 i have been facing Charging issue on my Device so i went to Skyphone...

I have bought this machine on 29.10.2015 with two years warranty for my temporary residential work place to manage well my household works to save time and energy. But what i actually received is a headache to waste time, money and energy. the machine started troubling after a few days. i submitted a complaint. the engineers visited the place and checked it thoroughly after opening its main parts and assembled back. they said its due to light...

I have purchased SAMSUNG /AC – AR18MV3HERT (1.5 Ton Inverter) from Prakash Trading Co on 2nd April 2017 & was installed on 3rd April.
It worked fine for just 4 days and started having issues of No cooling from 7th April 2017.
I raised a request for this on 8th April 2017 & my complaint no is [protected]. After that 10 times I have spoken in customer care but yet I have not received any call for service centre.
Today...

I purchased on 26.11.2016 two mobile samsung in name of Kalaben k Baria from royal mobile service dahod but in which in one mobile -Samsung's in not come display, hence for repairing to given to `raaj care dahod it bill no-[protected] dated 15.04.2017 in warranty period but still no reply us by replay from authorized delar from raaj care, dahod, hence do needful as soon as possible...

This is an escalation request for issue as per [protected] which was raised on 4th April.

This TV was installed on 31st March, 17 as per request [protected].
It worked fine for just 3 days and started having issues from 3rd March.
I raised a request for this on 4th March.
Your Service Engineer came and checked the TV and said that its an issue with the screen and needs to be changed.
He said that part...

Respected samsung's officers;

Maine 3 april 2017 ko j7 2015 addition ka new device kharida tha. Lakin us device ke hardware me kharabi hai. Maine 8 april or 11 april ko samsung cervice centre visit kiya lakin koi sollution nahi mila.
Problem yeh hai ki display ya screen ko jab on karte hai 5 minuts ke bad to usme lining bani hui aati hai.
Jise samsung service centre ke md ne feturs ka name de ke taal diya hai....

Hello sir
Today i have installed ac having model no ar18mv3jgmcxna outer & ar18mv3jgmcnna indoor. The samsung service correspondent didn't informed regarding extra pipes availability or its any further sollution as i failed to install it at desired place.
I request you to look into this matter and help me in this if it would be possible.
Thank you...

I bought this phn from flipcart and started using this phn since 18 Mar 17. I fully charged the battery on the phn after unboxing the same and didn't swith it on. When I swhiched it on after 8 hrs, battery drained to 76%. And also the finger sensor was not working properly. I kept on using and felt battery is draining too fast. I called flipcart on 27 and told them the problms nd requested them to replace the phone. But they denied. I went...

Sir mene samsung mobile purchase kiya tha jiska model number samsung a5 2016 hai. Ye mobile lene ke 2 din bad hi muje is phone me ek problem aane lagi. Iska display apne aap blank ho jata tha or brightness kam karne par photo negative effect me dikhti thi mene jab iske service centre ka pata kiya to mere yaha ajmer me iska service centre available nahi tha or jab samsung customer care pe phone kiya to unhone muje beawar jake services centre...

Dear Sir,
I have buy Samsung Z2 mobile in last month when I use the camera of phone it not properly working then I submitted mobile to Samsung care (virar) .
on dated 24/03/2017 but still same issue pending .
I compare the camera of samsung z2 and other Z2 mobile of friends. it is totally not usable .
when I communicate with samsung care of virar thety speak to me all samsung z2 mobile camera are like same but...

I am purchase my ac on 24.03.2017 from Serve & care Z square mall Kanpur. But second day AC gas leaked, as per company policy in one month AC is complaining then AC is exchange or amount will be refunded. I am complaining on 03.04.2017 to my AC exchange my complain no. [protected]
And refunding ref. No. Is [protected] but in 10 days no response and it's cooling in room...

Dear sir, i brought my samsung j7 (2016) mobile on aug 19 2016. My registered mobile number [protected].
On that day onwards i face uncomfortable to use the samsung mobile like touch issue. Automatic on and off, heating issue and display problem..
Lastly i send to the samsung authorized service centre at puducherry for charging issue.

They told to change data cable and i changed. But the problem is not resolved....

Customer reference number [protected]

In spite of my regular follow-up and several requests / reminders yet my hand set is not repaired due to which I am facing trouble & being irritated also this is very embracing and surprising that you haven't respond to my previous mail dated 10.04.2017 the matter is lingering since long again and again I am corresponding and making efforts to get my hand set in working condition by resolving...

I went to jaydev vihar and babpu ji nagar, Bhubaneswar, Odisha service center, with the complaint of my mobile J7, getting error pop up of “SIM card removed” and mobile restrt. When I dposited my mobile at jaydev vihar.
Today ( 13 Apr) They have now billed for my LCD replacement of 4500 and after asking for what about ““SIM card removed” complaint, they are saying that we have not checked.
First I need to pay for...

I have purchase samsung refrigerator model number samsung oa1q4zag401746 10/05/2015 since than my problem has no cooling in freez informed to singh sales corporation chetak market, main road, rawatbhata. But he is not attend my problem so please you may rectify the same and instruct to singh sales corporation chetak market, main road, rawatbhata other wise cancel samsung dealership....

Your centre manager did the rude behaviour due to ask about stand by mobile.he told to me that are u using mobile purist time and insulted me.please see the recording.he abused me outside of centre and told " Jo bhi karna h kar liyo " this type of language.I am strongly mentally disturb after all this.action immediately required.

Regards:Pawan Sharma
MB no- [protected]...

My samsung A5 2016 battery is swollen and look like it will explode anytime.i have used this samsung for the last 5months after acquiring from my friend who bought this phone in India.initially this samsung A5 2016 oftenly power off when battery charge drops below 50%.i love this phone but LETTING ME DOWN..what can i do please advice accordingly ?ever since i used fast cable charging..i had suspected this may have been the cause of the problem...

I bought samsung a/c (1.5 ton, 2 star, model no.: ar18fc2uauq) from santaldih, purulia, west bengal. From previous year summer season the ac did not cool properly and whenever we make a complaint via customer care number they come and see and will say there is a leak in the gas line. They come and refill the gas and go off. They charge rs.1500/- for gas filling and service charge rs. 600. But the problem persist. This was done 3 times, in...