Samsung India Complaints & Reviews

My samsung A5 2016 battery is swollen and look like it will explode anytime.i have used this samsung for the last 5months after acquiring from my friend who bought this phone in India.initially this samsung A5 2016 oftenly power off when battery charge drops below 50%.i love this phone but LETTING ME DOWN..what can i do please advice accordingly ?ever since i used fast cable charging..i had suspected this may have been the cause of the problem...

I bought samsung a/c (1.5 ton, 2 star, model no.: ar18fc2uauq) from santaldih, purulia, west bengal. From previous year summer season the ac did not cool properly and whenever we make a complaint via customer care number they come and see and will say there is a leak in the gas line. They come and refill the gas and go off. They charge rs.1500/- for gas filling and service charge rs. 600. But the problem persist. This was done 3 times, in...

Sir
Ince january i had a problem with speakers and camera of samsung a8. So i went to samsung service centre (Laxmi nagar) in feburary amd got my problem resolved. While they were reparing my phone its screen came out which they pasted with some glue and it came out after 2 days when i went to them they gave me the old job sheet and told me that some part is broken and i will have to pay 1200 rs but i told them it was their mistake...

I have raised an complaint about refrigerator's door not getting closed properly on 05-Apr-2017 against the reference number [protected].

Daily same story, morning engineer or support centre team calls and says that some one will visit and fix the issue and by end of the day, once again we get calls and they end up promising for next day.

We even escalated the matter to "Samsung's CEO" desk to get some engineers...

I have purchased samsung refrigerator on 08\04\2016 model number RT28K3083SP\HL.
there is a repeated problem since 25.07.2016 in refrigerator on non colling in fridge and ice been formed in freezer part and for this the service centre engineer are not able to resolve the problem .
They have also change pcb part but still i am facing the problem.
These are my complaints made to the call centre
Date complaint numberbr...

Non transperancy in service centre. They dont tell the exact problem and ask for huge servicing charge once paid they again call and tell about some Other problem and again charge additional money and threat me that you have to deal with the problem. The display of my galaxy A5 broke they too around 6000rs.from me and now they called and askd for another 1325rs.saying some charging problem is also ther. Now i doubt they will deliberately...

Lodged a complaint about a noise in washing machine in Jan'2014. The engineer told about a problem with outer tub, and advised us to fix it ourselves using mSeal, which we did. When the noise persisted, he said something small may be stuck somewhere, and you can come back if it increases. The noise increased in March, and so complained again. This time they said that the inner tub was broken because it was not fixed in Jan, and because we...

Hi
Mr. Park

Sad, that am writing to you on a bad note.
I used to be a proud owner of Samsung Mobiles
and would encourage everyone in friends, family & inner circle
to buy Samsung, i am an artist by profession & truly
loved Samsung Camera's.

To my misfortune, My 3 months old Brand New Samsung
Edge 7 is giving me so many issues.
1) Pink thing lines like ECG lines...

I recently got my AC installed by Samsung. However, after working for one day, AC stopped cooling. For that, I raised a service request last week. Till date, nobody has called me up. I am fet up with such callous attitude of Samsung towards its customers. A strict action should be taken against the company. So many times it happened that Samsung has provided inferior service and was not able to meet the deadline...

I bought Samsung s6 edge mobile phone on 28.10.2016. but the phone was a defect piece. Speakers and back button was not working. Then I returned that phone and bought Samsung s7edge mobile phone on 29.10.2016 from SHRAVANI ENTERPRISES.
ADDRESS OF SHRAVANI ENTERPRISES SAMSUNG SMART CAFE : D no. 13-1-57, mainroad beside titan show room, kakinada.

within 5 months, my phone has been troubling me so much like
1. screen...

I have purchased a samsung mobile from croma.It was not working properly so i gave it toh the service center they did not resolve my problem now i have given my mobile third time in service center still the have not done anything.[protected] samsung complain no. Is this.i am tired of complaninig they always say that it is in monitaring purpose.kindly resolve my problem its been 1 month they have not given me a proper answer...

I bought samsung air conditioner 2 months back and suddenly it had issues from last 1 week. Its not cooling at all. Worst part is samsung customer support, i placed a complaint 2 days back and still no technician showed up to fix the issue. Every time i spoke to customer service representative they said technician will arrive in 2 hours, its been more than 48 hours now. There is no call and no update from the technician. Worst samsung customer...

Sir,

This phone is under warranty and still 3 moths remains. Back key led is not blinking so I have called to customer care executive two time and I follow all the steps what they said, even they have control m, y phone with smart tutor and didn't do anything. At the end they said go to service center and now they tell this phone's screen, battery, circuit will have to be change, then what remains to not to be changed? What...

In waranty period, samsung refused to provide the service of mobile with no charges, we are suffering physical and mental agony and harassment due to irresponsible and negligence in the service of samsung, which could not be compensated in the terms of money, so look into this matter seriously.

So, solve the pending matter for repair of my mobile without any charges and compensate me for irresoponsible and negligence in service...

Customer reference number [protected]

Dear Mr. Tarun,

In spite of my several reminders matter is unresolved.

Please be informed that I have received tele call on 22.03.2017 from your service center (Untakhana, Medical Square, Nagpur) madam informed me that she will close my complaint as the decision is made for my complaint & the hand set is to be repaired under FOC.
Till date I haven't...

1. Difficulty to complain to Samsung
Unlike LG, Samsung does not have its own engineers to repair a defect in the refrigerator
2. When we go to Google, you get several toll free numbers
3. I chose a number 1800
4. An engineer by name Abdul Kadher came to my house and examined the refrigerator. For that he charged Rs. 500. He said that the compressor and timer need to be changed. My initial decision was not to...

I have a two door refrigerator i am facing cooling problem from last 6 month
your Representative Mr. reddy came two time for attend the problem and fill the gas in refrigeration two time but still i am facing problem of coiling i complained many time but not satisfied with your attenuation so i last time compelling you about the problem . so please take in notice and do need full....

I have install 5 air conditioner of only samsung. (You can check all the 5 ac details on your data base with my mobile no [protected] and alternate no [protected]

Out of above 1 is purchased on 27/03/2013 having model no as182bbfnstl
This ac has following past problems

1. Compressor change
2. Cooling coil change
3. Fan motor change
4. Circuit board change
5. 4 time gas refilling...

Samsung product & services has worst quality. This was my last association with samsung.in future neither i will purchase any prod. Of samsung nor i will suggest to anyone. B'coz from the first day my new fridge is not able to do cooling. I have already complained 4 times but still my problem is not resolved. Customer care is not able to do anything....

Samsung 1.5 ton 3 star split AC was delivered to my residence on 6th April, 2017. As per the terms of the offer, the installation was free. I had first placed a request with your call centre on 6th April for installation. Despite repeated reminders and complaints, till date I have not been informed any details related to the installation. The call centre has already raised repeated reminders on my behalf and I have been informed that the...