[Resolved]  Samsung India — Call recorder does not work after repaired by samsung service in porbandar

Address:Porbandar, Gujarat, +91
Website:www.Samsung.com

Respected Sir,

I purchased samsung galaxy J7 in September 2015, before 6 or 7 days earlier I visited samsung service centre regarding my mobile issue of mic and receiver. The service centre replaced mic and receiver and gave me it back after one day, but now the problem is that the call recorder software does not work after repaired by service center that worked very well before repaired by service center, so that I visited the service center again today to solve my problem of call recording, but the staff member of samsung service center Mr. Nikhil Motivates says I am sorry you have to purchase paid version now we can't help you now because we have installed new program now. But sir I no need to new version, I was satisfy with my old version and why I pay for software that was working very well before repaired. Please help me sir I tried many software of call recording from play store but no one working.
Please do proper as soon as possible.
I await your reply.

Yours faithfully,

Harish Gohel
Cont. [protected]
Email - [protected]@rediffmail.com
Porbandar Gujarat.
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Aug 5, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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