[Resolved] Samsung India — Defective refrigerator n poor service | |||||
My customer id is [protected] I purchased samsung refrigerator rt65from future word jalandhar on dt03/05/2016 n from 04/05/2016 i lodged complaint about defect but no response demo man when came to visit also takes photos but till now no action n no one visit for defect many emails n complaints lodged by phone also but no response by company I also informed to dealer but no response they all are harassing us by not resolving complaints Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
I purchased Samsung refrigerator RT65from future word Jalandhar on dt03/05/2016 n from 04/05/2016 I lodged complaint about defect but no response demo man when came to visit also takes photos but till now no action n no one visit for defect many emails n complaints lodged by phone also but no response by company