[Resolved]  Samsung India — Delay in processing the replacement or refund of defective hand set

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600099

I have purchased samsund note 5 in june 2016. I had issues of over heating, poor signal reception, and color patches and xray images on the phone. when i have given it for repair with Hitech solutions, anna nagar ( authorised service centre ) i was told that there is a mother board problem - manufacturing defect and i will be replaced with new hand set or money will be refunded. i was also asked to handover the phone with all accessories with box which i have done and taken acknowledgment of the same on 5.10.16. I was told that it will happen in a weeks time but till date nothing is moving and even after escalating with the samsung directly no solution for the same.