[Resolved] Samsung India — Display problem

mahroofkhan

from Anupgarh, Rajasthan

Address:

Bikaner, Rajasthan, 334001

My job sheet number [protected]. I WENT TO CUSTOMER CARE ON 2 NOV THEY TOLD ME THEY WILL FIX IT ONE WEEK ( BLINKING DISPLAY ) BUT IT''''S BEEN 27 DAYS THEY STILL DID''''T FIX IT AND THEY ARE SAYING IT WILL TAKE 1 MONTH MORE ON TOP OF THAT THEY ARE SAYING THAT SAMSUNG IS NOT PROVIDING THEM DISPLAY SO THEY CAN''''T DO ANYTHING ABOUT IT AND THEY DON''''T KNOW WHEN THIS ISSUE CAN GET FIXED ! AND THEY ARE DOING THIS WITH EVERYONE FIRST THEY SAY ONE WEEK AFTER THEY REPEAT THE SAME STORY TO EVERY CUSTOMER THEY RECEIVE.The problem is yet not solved ! so please either solve my problem or give me my refund !

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Jan 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd