[Resolved] Samsung India — Display problem with handset j7 (warranty issue)

Binam walia

Address:	New Delhi, Delhi, 110054
Website:	Samsung india ceo

Dear sir/madam
My self Binam Walia from delhi.i had purchase samsung mobile j7 on 29th aug 15.i have booked the phone on flipcart 27th aug 15 09:02pm, phone deliverd on 29th aug 15 02:00pm.22nd aug 16 i found that screen is blinking.so i visit samsung service center at 27th aug 16, they said display problem but they don't summit the phone, they said our server down.next day 28th aug 16, i visit 2nd service center.they said your invoice date 27th aug 15 so warranty is over, i am showing the 27th aug 15 9pm booking date mails & sms and delivery date 29th aug 15 2pm mails & sms.and flipcart in my account status booking date 27 aug 15 9pm & delivery date 29th aug 2pm but they don't summit the phone.

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Sep 2, 2016

Complaint marked as Resolved

I am visitted two time samsung service centers.east delhi & preet vihar, under warranty, one center said server down 2nd said warranty over, i am already showing booking & delivery record.both center said display problum but don't submit the phone.so please submit the my phone and sort out that problum.Thanks. [email protected] [email protected] 9268409835 9599943048

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd