[Resolved]  Samsung India — Fake commitments

Address:Indore, Madhya Pradesh, 452010

This is to keep you posted that i have purchased Air Conditioner from Mehta (Coral Electronics) Indore. Address - Address: Near U-Turn, Vijay Nagar, Indore, Madhya Pradesh 452001.

# My payment have been deducted twice through Credit card and they told me that we have refunded and it will be in your account soon. However, i have not received the same.

# Store Manager (Javed Khan) put my number in blacklist and he didn't responding.

# They have not sent Samsung personnel for installation and that person have broken little part of wall and tiles floor on roof in order to check the underground fitting inspite of my denial. Even that person was asking me to pay more 1000/- (for installation in urgent) however store manager told me that AC will install the same day then why he was asking for more.

# Poor demo has been given by the person.

# I have complained in samsung for demo, it got rejected. How ? Why ??
Ref. - [protected] & [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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