[Resolved] Samsung India — Faulty led pannel

ruby vuthoo

Address:

Jammu, Jammu and Kashmir, 18002

In continuation to my complaint dated 11/08/2016 samsung had sent technical representative to my place he was demanding rs 14000 for replacement of faulty led panel of tv with a warranty of 1 yr that means next yr i have to spend again there r exchange schemes being offered by tv cos or i may go for a new tv i will not recommend samsung products to any of my friends/ contacts i am not in a position to pay for d defective/ faulty pannel i may have to go for other options available to me i have flat pannel computer - laptop working nicely because they not manufactured defective

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Sep 23, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd