[Resolved]  Samsung India — Galaxy note 4 edge

Address:Chandigarh, Chandigarh

Hi this is my complaint no [protected].
I have registered my complaint on 22nd of agaust. My phone battery is not working properly. I have requested to provide me a new battery so i can buy . But there is no action taken on my complait. I have been to sparkle service centre sec 22 d. Sco 3009, 3010 chandigarh. They said can't help me in this . Even customer care talked woth sparkle manager . He straight way said no to them as well and said we can't get you a battery. It means my phone is piece of waste know...
Then i called another customer service center. Phase 5 mohali sco 48 above haveli .
Kumar was the manager . I requested him about battery. He was very rude with me . He straight way said i don't care about samsu g go to hell and register a complaint with anyone. I do not care. I registered a complaint against him on 22nd aug. But till now there is no action has been taken and my problem is still same.
My name is simranjit singh
Contact no [protected].
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Oct 25, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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