Samsung India — Galaxy ON5

Subramaniyan Sathish

Address:

Bellary, Karnataka, 91

I had purchased Samsung Galaxy ON5 mobile through online shopping flipkart, this mobile having software issues when I am doing browsing by using WiFi, mobile instantly getting hanging and switch Off.
what product your launched whether your launched defective product still now in my life I am using samsung mobile due quality now that quality your lost.

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Comments

Subramaniyan Sathish

Please find out solution and try provide new software

Subramaniyan Sathish

Please find out solution and try to provide new software.

Ravijain79

from Hyderabad, Telangana

I purchased Samsung Galaxy ON5 mobile through online shopping from flipkart on Dec'15. I had very bad experience with Samsung Customer Care center, Kukatpally branch, Hyderabad. I am having issue my mobile display, it intermittently goeers blank in middle of any work even during incoming call. it started just 11 months after date of purchased. Customer support person did time pass during warranty period like software update, reassembling etc. once warranty over then they told me to go to Head office which is in Madhapur, Hyderabad (R-Logic) then i went R-Logic there Support engineer told be since warranty has been expired then it would be very costly to you around[protected] because problem is intermittent and we don't know where is problem either LCD or Motherboard. its better to purchase new mobile.
This was mine very bad experience with Samsung Mobile and customer care due to this i am facing huge cost.