[Resolved] Samsung India — Hardware and misbehaviour by samsung men

gaurav121085

from Gurgaon, Haryana

Address:

Muzaffarnagar, Uttar Pradesh, 251001

Hi, i purchase a samsung mobile model number sm-g900hzdains and imei number-[protected]. One month ago. I face problem at display then i go to samsung care at muzaffarnagar (Add - bedi communication, service centre number-[protected]) on 16th august 2016, they told we will repair it and collect after 2 days then i go sit there 3 hours after that they told we face another issue come after 2 more days. Then i go and sit there 2 hours they told we are working come after 3 days. Then i go there they we are working come after 2 days. I am totally mentally disturb from behaviour. Please do needful.

Was this information helpful?

No (0)

Yes (0)

May 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Aug 24, 2016

Updated by gaurav121085 please do the needful and without my mobile i am not able to check and send my official mail during travel.
so please understand my problem.
you can call me at my number [protected].