Samsung India — Mobile glaxy grand phone 4g model no. sm g531f

Address:Amritsar, Punjab, 143001
Website:Samsang india

I visited your batala road, amritsar service station as the mobile was not sending video of more than 11 second from gallary in wortsapp
Today at about 12 morning. With verbal token no.42, one mr gurdip singh kept the mobile for doing the needful for a charges of rs.230/- and advised to contact at 4 pm. They did not attend various calls at [protected] at 4.27, 4.12, 4.11, 4.10, 4.35, 4.36, at 4.37 & at 904 a4 4, 38 and 4.37 pm, 5.18 pm. At 5. 25 pm i visited office. The problem not solved and all the data of sim and device was got deleted by them. He even did not return our 32 gb sd card and looted me. Pl get my 32 gb s d card delivered which he intentionaaly kept with him and action may taken against him for deleting my valuable data
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Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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