[Resolved] Samsung India — Mobile Handset , Display Damage

dk raj

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302017
Website:	www.samsung.com/service

I Dhananjay kumar my handsets was physically damage. handset is SAMSUNG GALAXY-J7 ..
Model no. - SM-J700FZWDINS,
Date of Purchase - 11 Jan 2016,
Serial no. - RZ8GC0HJK3D,
Service type - carry in .
samsung service centre in jaipur near tounk road .date of submitte my handset-13 August 2016. but my handset is not repair .
sir i will pay the money for display .
samsung service centre no response to me (more then 12days) .
samsung service center contact no. - [protected]
thanking you sir.

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Oct 4, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 26, 2016

Updated by dk raj My handsets was physically damage. handset is SAMSUNG GALAXY-J7 ..
Model no. - SM-J700FZWDINS,
Date of Purchase - 11 Jan 2016,
Serial no. - RZ8GC0HJK3D,
Service type - carry in .
samsung service centre in jaipur near tounk road .date of submitte my handset-13 August 2016. but my handset is not repair .
sir i will pay the money for display .
samsung service centre no response to me (more then 12days) .
samsung service center contact no. - [protected]
thanking you sir.

Verified Support

Aug 26, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

Verified Support

Aug 29, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the given reference we are unable to find any relevant details, request you to kindly share your contact number.
Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)