Samsung India Mobile — Non Receipt of repaired mobile

Address:

Kottayam, Kerala

It has been past two months that I have given my Moble - NOTE 3 Neo to the QUALITY SERVICES, Kottayam, Kerala(Authorized Samsung Service centre). The problem was that the range in the set was not appearing and the set is with the service centre for the past two months. Recently when inquired, They are saying that the Samsung Company is not providing the IMEI number to the service centre and thus they they cannot replace the damaged handset. And till date they have charged me Rs.600 as service charges. The number of service centre is: [protected] [protected] Mr. Shanker (MD - Quality) MY Name/Address/ Phone: Abin P.U Parappurathu House Gandhi Nagar P.O Kottayam - 686008 Mobile - [protected] email: [protected]@gmail.com