[Resolved] Samsung India — Mobile not being repaired under warranty and no jobsheet.

Sadaqat Khan

from Budaun, Uttar Pradesh

Address:	Moradabad, Uttar Pradesh, 244001
Website:	samsung

This is to inform you that i have samsung a8 under warranty and i am goingtp service center from last 60 days but service is not registering my complaint and there behaviour intolerated and i also call so many times to samsung toll free number but no solution is coming
i am going to samsung sevice center in shri sai traders, Opp Police Station Civil Lines Moradabad, Moradabad, Uttar Pradesh 244001.
my mobile number is [protected] my name sadaqat.
highly disappointed from samsuung service and there employees behaviour.
i want to complaint about service center also.
they make my mobile useless and my warranty is going very fast.
please take a attention against it and help me out of this.
they are not providing me a jobsheet and making silly execuses all the time that there internet is not working and part is unavailable. ans samsung has said that dont provide any jobsheet to customer.
is that true ?
answer me soon
regard sadaqat
mobile number [protected]

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Sep 20, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

Sep 27, 2016

Updated by Sadaqat Khan they have solved camera problem but my sensor problem is still same